Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Owen

Keeling,VA

Summary

Versatile and results-oriented professional with extensive experience in retail and healthcare management, notably with Roses Express and SOVAH Health. Excelled in enhancing operational efficiency, achieving significant improvements in cash handling and customer service. Demonstrated leadership in managing a team of 60, driving sales support, and implementing loss prevention strategies. Proven ability in store operations and financial management.

Overview

26
26
years of professional experience

Work History

Key Carrier/ Interim Manager

Roses Express
03.2021 - Current

Opening and closing store

Customer service

Office process and reports with RTC ,JDA, and UKG

Cash flow and bank process

Customer service

Unloading truck using freight flow process

Inventory

Assistant Director

SOVAH Health
09.1998 - 12.2021

Managed billing and collecting of insurance and patient accounts

Monitored productivity of employees

Managed posting of payments to accounts in a timely manner

Balanced all money in the millions of dollars being posted correctly to accounts

Managed payroll for a staff of 60 employee’s using Kronos software

Updated prices in the master file on a yearly basis

Customer service

Hiring and training personal

Key Carrier

Roses Express
10.2000 - 12.2020

Opening and closing store

Customer Service

Office reports using RTC and JDA

Inventory

Cash and bank process

Payroll

Recovery

Education

Bachelor Of Business - Accounting And Finance

Walden University
Minneapolis, MN
06.2008

Associate In Accounting -

Danville Area Community College
Danville, IL
05.1989

Skills

  • Cash handling
  • Sales support
  • Loss prevention
  • Store opening
  • Store closing

Timeline

Key Carrier/ Interim Manager

Roses Express
03.2021 - Current

Key Carrier

Roses Express
10.2000 - 12.2020

Assistant Director

SOVAH Health
09.1998 - 12.2021

Bachelor Of Business - Accounting And Finance

Walden University

Associate In Accounting -

Danville Area Community College
Cynthia Owen