Versatile and results-oriented professional with extensive experience in retail and healthcare management, notably with Roses Express and SOVAH Health. Excelled in enhancing operational efficiency, achieving significant improvements in cash handling and customer service. Demonstrated leadership in managing a team of 60, driving sales support, and implementing loss prevention strategies. Proven ability in store operations and financial management.
Opening and closing store
Customer service
Office process and reports with RTC ,JDA, and UKG
Cash flow and bank process
Customer service
Unloading truck using freight flow process
Inventory
Managed billing and collecting of insurance and patient accounts
Monitored productivity of employees
Managed posting of payments to accounts in a timely manner
Balanced all money in the millions of dollars being posted correctly to accounts
Managed payroll for a staff of 60 employee’s using Kronos software
Updated prices in the master file on a yearly basis
Customer service
Hiring and training personal
Opening and closing store
Customer Service
Office reports using RTC and JDA
Inventory
Cash and bank process
Payroll
Recovery