Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Padgett

Westerville,OH

Summary

Experienced Customer service specialist bringing 19 years of success in all positions. Eager to take on new role with long-term growth and advancement Potential. Dynamic problem solver with first-rate skills in building relationships And resolving problems.

Overview

18
18
years of professional experience

Work History

Tax Event Reporting

JP Morgan Chase Bank NA
Westerville, Ohio
12.2022 - Current

IM Specialist III

JP Morgan Chase Bank NA
Westerville, Ohio
07.2022 - Current
  • Delivered top notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Maximized quality assurance standards and controlled downtime to meet revenue goals.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.

IM Specialist II

JP Morgan Chase Bank NA
Westerville, Ohio
12.2020 - 06.2022

Branch Support

JP Morgan Chase Bank NA
Westerville, Ohio
08.2018 - 03.2020
  • Applied administrative knowledge and courtesy to explain policy and procedures to bankers.

Education

Certificate of Completion -

IT Support Specialist
01-2024

High School Diploma - undefined

Westerville South High School
Westerville, Ohio
06-1985

Skills

  • Financial Documentation
  • Solution Building
  • Analytical and Critical Thinking
  • Edit accounts

Timeline

Tax Event Reporting

JP Morgan Chase Bank NA
12.2022 - Current

IM Specialist III

JP Morgan Chase Bank NA
07.2022 - Current

IM Specialist II

JP Morgan Chase Bank NA
12.2020 - 06.2022

Branch Support

JP Morgan Chase Bank NA
08.2018 - 03.2020

High School Diploma - undefined

Westerville South High School

Certificate of Completion -

IT Support Specialist
Cynthia Padgett