Summary
Work History
Education
Skills
Languages
TERTIARY QUALIFICATION
Personal Attributes
Timeline
Generic
Cynthia Paradzai

Cynthia Paradzai

Gaborone,Southern district

Summary

Motivated and service-driven Hospitality and Tourism graduate with international luxury resort experience gained through internships at The Broadmoor hotel as a steward and Montage Big Sky Resort as a server assistant, barista then server. Through these experiences, I developed strong skills in guest service, food and beverage operations, teamwork, and delivering high standards of hospitality in multicultural environments. I am seeking an opportunity within an international hotel or resort where I can contribute to exceptional guest experiences, apply my hospitality training, and continue growing professionally in the global hospitality industry.

Work History

Intern

Montage Big Sky resort
Big Sky, Montana
  • Delivered exceptional guest service in a luxury resort environment, ensuring a memorable experience.
  • Assisted with restaurant service, guest dining experience, and table management.
  • Maintained high standards of cleanliness, organization, and hospitality service.
  • Worked collaboratively with international team members in a multicultural environment.
  • Supported daily food and beverage operations to ensure smooth service delivery.
  • TOTAL MONTHS OF EMPLOYMENT: 10 months

Steward

The Broadmoor hotel
Colorado Springs, Colorado
  • Maintained high standards of cleanliness and sanitation in all kitchen and food preparation areas in accordance with health and safety regulations.
  • Operated commercial dishwashing equipment to clean and sanitize dishes, glassware, utensils, and kitchen equipment efficiently.
  • Assisted chefs and kitchen staff by ensuring a consistent supply of clean kitchen tools and service ware during peak service periods.
  • TOTAL MONTHS OF EMPLOYEMENT:4 months

Education

BCom Degree - Hospitality

Botho University
12-2025

Botswana General Certificate - Secondary Education

Naledi senior Secondary School
01-2019

Junior Certificate - undefined

Bokamoso Junior School
01-2017

Primary School Leaving Certificate - undefined

Bontleng Primary School
01-2014

Skills

  • Food & Beverage Service
  • Front Office Operations
  • Teamwork in Multicultural Environments
  • Communication & Interpersonal Skills
  • Time Management
  • Quick learner
  • Problem-solving

Languages

Setswana
English
Shona

TERTIARY QUALIFICATION

BCom Degree holder in Hospitality and tourism management at Botho University, 2025 specializing in Hospitality Management, Human Resource Management, Kitchen Operation, Revenue Management and others

Personal Attributes

  • Professional and reliable
  • Strong teamwork abilities
  • Adaptable in diverse environments
  • Guest-focused attitude
  • Quick learner

Timeline

Steward

The Broadmoor hotel

Botswana General Certificate - Secondary Education

Naledi senior Secondary School

Junior Certificate - undefined

Bokamoso Junior School

Primary School Leaving Certificate - undefined

Bontleng Primary School

Intern

Montage Big Sky resort

BCom Degree - Hospitality

Botho University
Cynthia Paradzai