Cynthia Parker
Hempstead,TX
Summary
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence. Seeking employment opportunity with MidCoast Medical Center Bellville in the central supply department.
Overview
36
36
years of professional experience
Work History
Office Manager
Prestonwood Animal Clinic VCA
Houston, TX
11.1996 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Managed office inventory and placed new supply orders.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
Overnight Support Manager
Walmart
Houston, TX
08.1988 - 10.2020
- Provided overnight support for customers, troubleshooting technical issues and resolving customer inquiries.
- Maintained up-to-date knowledge of products, services, policies and procedures related to the organization's offerings.
- Maintained accurate records of all activities performed during each shift.
- Provided coaching and mentoring opportunities for less experienced staff members.
- Helped warehouse staff by unloading trucks and using heavy equipment to properly stock merchandise.
- Identified methods to help reduce shrink and integrated strategies into regular store procedures.
- Checked inventory levels and placed merchandise orders for restocking purposes.
- Drove sales and boosted customer excitement through effective oversight of store promotions.
- Provided ongoing training to maintain productivity and effectiveness of staff.
- Led weekly team meetings to communicate business updates and review team performance.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Cy Fair High School
Cypress06-1972
Skills
- Data Entry
- Billing
- Administrative Support
- Inventory Control
- Expense Reporting
- Compliance Monitoring
- Customer Service
- Presentation Design
- Financial Tracking
- Strategic Planning
Timeline
Office Manager
Prestonwood Animal Clinic VCA
11.1996 - Current
Overnight Support Manager
Walmart
08.1988 - 10.2020
High School Diploma -
Cy Fair High School
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