Cynthia Patti
Library Assistant
Henderson,United States
Summary
Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Offers successful career history comprising more than 20 years. Energetic , with wealth of experience in customer service, creating successful reading programs and interpersonal communications. Hardworking, compassionate and willing to go extra step to complete tasks. Friendly , available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
22
22
years of professional experience
Work History
Library Assistant
CCSD
Henderson, NV
07.2000 - Current
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained circulation desk for lending periodicals and books to patrons.
- Safeguarded library book and periodical inventory.
- Assisted librarian with conducting library orientation for new assistants.
- Supported staff with facility maintenance, security and customer relations work..
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Created fliers to inform visitors and patrons of book clubs, meetings and special programs.
- Mentored library volunteers and coordinated work assignments.
- Entered new transactions and updated records of library users.
- Helped children select appropriate reading level library books.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Placed books on proper shelves when returned to circulation.
- Collected and processed fines on overdue library materials.
- Answered questions from patrons and helped to find desired materials.
- Marketed library's many services to visitors and patrons through active communication.
- Kept detailed records of lending transactions and library users.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Provided assistance and support to staff in regard to facility maintenance, security and services.
- Organized circulation desk with over 50 books and periodicals to be checked out
- Handled receipt processing for book, audio-visual and computer software inventories.
- Maintained accurate records and confidentiality of library book and periodical inventory.
Education
Associate of Science - Child Development
Chaffey College
Rancho Cucamonga, CASkills
- Reading and teaching
- Inter-library loans
- Reference Assistance
- Processes and Procedures
- Patron Registration
- Material Check-In and Check-Out
- Circulation desk
- Clerical Support
- Dependable and Responsible
- Active Listening
- Literary Knowledge
- Computer Assistance
- Cataloging and Shelving
- Written and oral communication
- Shelf reading
- Cultural Awareness
Timeline
Library Assistant
CCSD
07.2000 - Current
Associate of Science - Child Development
Chaffey College