Cynthia Pearce
Fry’s Food Stores
Gilbert,AZ
13
years of professional experience
Results-driven professional with extensive experience in retail operations and merchandising. Skilled in coaching associates and managing vendor relationships to optimize product availability, driving sales growth and customer satisfaction.
Work History
Center Store Specialist
9 Months- Assist in training merchandising techniques with grocery and drug/gm associates enhancing the customer shopping experience.
- Coach store associates on maintaining inventory numbers to maximize product availability for in store, online and pickup customers.
- Collaborate with team members to implement promotional displays, driving sales.
- Manage vendor partnerships to ensure communication and vendor performance.
- Facilitate and follow up on the execution of plan-o-gram integrity, the inspection of sales plans, period display planners, POG changes and the follow through of standards at store level.
Marketplace Specialist
11 Years 6 Months- Developed merchandising plan for Marketplace and Kitchen place stores for drug gm common space and end caps.
- Successfully opened 10 new stores and solely responsible for the merchandising and training of 9 stores with apparel.
- Procured relationships with outside vendors to source one time buy product for all stores.
- Provided input concerning promotability and selection of store department leaders and assistant department leaders to district managers and field merchandisers and assist in training for/transition of new department leaders
- Worked with Marketplace store teams to promote sales, increase gross margin, improve market share and execute company-specific programs -
- Follow up with the execution of strategic category direction, including weekly sales plans, ad plans, display plans, loyalty events, special programs, merchandising standards and stockroom standards
- Maintain knowledge of and offered insight in the analysis of Marketplace categories - Review store level category performance with sales promoter to help identify wins and opportunities
- Gather and share specifics of product cost or transportation opportunities from stores
- Facilitate the follow through of the reduced to clear cadence for both promotional and plano-gram discontinued products
- Coordinate the department set up in Marketplace new stores and remodels
- Participate in Operations weekly district meetings and make regular store tours with district managers and merchandiser.
- Coach, teach and train store associates in the proper operational functions of Marketplace & Kitchenplace departments.
- Provide feedback to store leaders and district manager on the strengths and developmental opportunities of associates in Drug/GM departments -
- Ensure store compliance with federal, state, and local laws, and enterprise/division policy; ensure adherence to division standards on applicable commodities and departments -
- Serve a resource to the Merchandising teams with respect to successor planning, coaching, teaching and training of store associates.
Assistant Store Leader
8 Months- Led team in achieving store operational goals, enhancing customer service and satisfaction levels.
- Developed and implemented safety and associate satisfaction programs.
- Implemented inventory management systems, optimizing stock levels and reducing shrink
Education
Bachelor of Science - Interdisciplinary Studies
Skills
Store operations
Merchandise display
Promotional strategies
Teamwork and collaboration
Problem-solving
Friendly and outgoing
Time management
Verbal and written communication
Relationships
Retail sales
Product knowledge
Retail store operations
Timeline
Center Store Specialist
Fry’s Food Stores
02.2026 - CurrentRead More
Marketplace Specialist
Fry's Food And Drug
09.2014 - 03.2026Read More
Assistant Store Leader
Fry's Food And Drug
01.2014 - 09.2014Read More
Radford University
Bachelor of Science from Interdisciplinary Studies
Read More