Skilled in policy and program management for Financial Crimes, Testing and Monitoring, Issue Oversight, Regulatory Compliance, Risk Management, BSA/AML, OFAC/Sanctions, Anti-Corruption/Anti-Bribery regulation, Counter-Terrorist Financing, KYC/CDD/EDD, Payments, Financial Crimes Compliance, Fraud and Regulatory Examination Processes. Proven track record of holding positions of increasing responsibility and recognized for consistently delivering results and exceeding expectations. Clear, concise, and comfortable communicator at all levels of management. Fluent in both English and Spanish with strong written and verbal communication skills.
· Analyzed, projected, and reported monthly financial position and performance
· Managed the sales pipeline data entry into internal systems for accurate deal value and time-to-revenue forecasting
· Coordinated and collaborated with different departments to ensure that all new/existing relationships are in compliance and implementations were within delivery timelines
· Continuously enhanced product knowledge and participated in ongoing training modules
· Acted as liaison between marketing, product, legal, contract management, compliance risk and business support teams among other departments
· Outreach to clients requesting and collecting and reviewing KYC documentation
· Conducted periodic client activity monitoring
· Maintained abreast of market and industry trends, emerging products, and technology
· Prepared proposals, client presentations, as well as working with marketing and research teams for pitch book catalogs, benchmark analysis, white papers, case studies, among other marketing initiatives
· Developed strategies by industry and sub-industries
· Tracked and monitored expenses
· Provided administrative support to the Financial Institutions Regional Sales Executive for Latin America and the Caribbean
· Managed executive calendar and booked appropriate appointments
· Prepared and reconciled Corporate VISA and processed expense reports
· Produce daily, weekly and monthly revenue reports including pipeline
· Coordinated KYC refresh initiative for the region
· Coordinated senior management meetings, off-site, client events and employee integration sessions
· Drafted and prepared agendas, pre-reads and Power Point presentations for management meetings
· Organized domestic and international travel. Renewed passport and Visa applications
· Prepared extensive travel itineraries and managed the entire travel process (hotel, ground transportation etc.)
· Managed and coordinated all conferences and client events and serve as on-site contact person
(Promoted to position above)