Cynthia Baez
Killeen,TX
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 1 years of experience working in busy customer Service environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Warehouse Worker
Goodheart Food And Industrial
01.2019 - 04.2020
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Strapped items down over protective padding to secure throughout transportation.
- Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
Customer Service Representative
Teleperformance USA
01.2019 - 06.2019
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Increased efficiency and team productivity by promoting operational best practices.
- Maintained up-to-date knowledge of product and service changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Richard Milburn Academy
Killeen, TXSkills
- Microsoft Excel
- Logistics Management
- Deadline Adherence
- Critical Thinking
- Basic Mathematics
- Self-Motivated and Disciplined
- Problem-Solving
- Microsoft Outlook
Timeline
Warehouse Worker
Goodheart Food And Industrial
01.2019 - 04.2020
Customer Service Representative
Teleperformance USA
01.2019 - 06.2019
High School Diploma -
Richard Milburn Academy
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