Cynthia Perkins
Kansas City,KS
Overview
11
11
years of professional experience
Work History
SMT Operator
Garmin
Olathe, KS
08.2024 - 09.2026
- Operated SMT placement equipment for Garmin electronics assemblies.
- Loaded and replenished feeders with reels of components, entered programs into automated placement machinery, and set up fixtures to ensure smooth operation.
- Prepared multiple assembly lines for upcoming shop orders, interpreted shop orders, and followed production work instructions to optimize machine uptime.
- Set up stencil printer, feeders, and component reels.
- Monitored solder paste, placements, and reflow oven settings.
Insurance Processor
SWBC
Lenexa, KS
08.2018 - 11.2022
- Answered inquiries from borrowers and lenders, verifying accuracy of insurance documentation to ensure compliance.
- Managed spreadsheets and databases using MS Office applications daily, streamlining data organization and retrieval.
- Processed insurance documents for SWBC clients and maintained accurate policy records.
- Reviewed insurance applications, renewals, and cancellations for completeness and compliance.
- Communicated with carriers, agents, and customers to resolve policy questions.
Call Center Representative
Acensus
Kansas City, MO
10.2015 - 05.2018
- Resolved inbound calls using clear guidance and active listening
- Assisted advisors and investors with 529 plan inquiries via phone, addressing requests from account owners and broker/dealers.
- Explained product features to clients during meetings, enhancing their understanding and facilitating informed decisions.
- Assisted Acensus retirement plan participants with account and enrollment questions
- Processed distribution, loan, and withdrawal requests within compliance rules
Education
Diploma -
F. L. Schlagle High School
Kansas City, KS01-1990
Skills
- SMT machine operation
- Manufacturing machinery operation
- Machine troubleshooting
- Data analysis expertise
- Attention to detail
- Professional interaction
- Acts with Integrity
Personal Information
Title: Machine Operator
AWARDS
GARMIN Certified SMT Machine Operator - 2025
Timeline
SMT Operator
Garmin
08.2024 - 09.2026
Insurance Processor
SWBC
08.2018 - 11.2022
Call Center Representative
Acensus
10.2015 - 05.2018
Diploma -
F. L. Schlagle High School