Cynthia Perry
Reno,NV
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Overview
10
10
years of professional experience
Work History
Bookkeeper
John R Lundy, Architect
2021.12 - 2024.06
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Call Center Representative
ORC International
2014.02 - 2016.08
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Reduced call resolution time through efficient problem-solving and communication skills.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
Education
Associate of Science - Business Management
I.C.S.
Scranton, PAAssociate of Science - Computer C Programing
I.C.S.
Scranton, PASkills
- Expense Tracking
- Accounting and bookkeeping
- MS Office expert
- Quickbooks
- Accounts Receivable
- Risk Management
- Superior attention to detail
Timeline
Bookkeeper
John R Lundy, Architect
2021.12 - 2024.06
Call Center Representative
ORC International
2014.02 - 2016.08
Associate of Science - Business Management
I.C.S.
Associate of Science - Computer C Programing
I.C.S.
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