Summary
Overview
Work History
Education
School Board of the Year
Timeline
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Cynthia Phillips

Las Vegas,NV

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

12
12
years of professional experience

Work History

Sec

Mandalay Bay
09.2014 - 02.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Court Reporter

Lewis County Superior Court
07.1976 - 07.1980
  • Reviewed transcriptions for accuracy in grammar, punctuation and spelling.
  • Conducted transcription for legal proceedings, public service events and corporate meetings.
  • Utilized stenography machinery, audio and visual devices and specialty equipment to record legal transcripts.
  • Called upon witnesses to testify under oath at court hearings.
  • Aggregated and copied finalized documents for disbursement across interested parties.
  • Recounted previously recorded information to provide reference for proposed question or subject matter.
  • Generated error-free transcripts with skilled capturing and proofreading.
  • Completed continuous capturing and special requests such as reading back portions of testimony.
  • Used stenograph machine to record symbols detailing proceedings.
  • Took verbatim notes of testimony in administrative proceedings using stenotype or voice writing.

Flight Attendent

Northwest Airlines, Various Corporations In St. Paul MN Area
06.1970 - 02.1973
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Relayed updates and information to passengers after confirming key details with pilot.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Passed State And National Tests - Court Reporting

National Institute of Stenographic Art
Seattle, WA
02.1976

High School Diploma -

Lincoln High
Canton, OH
06.1966

School Board of the Year

Was on Mossyrock, Washington School Board for 10 years 

Timeline

Sec

Mandalay Bay
09.2014 - 02.2020

Court Reporter

Lewis County Superior Court
07.1976 - 07.1980

Flight Attendent

Northwest Airlines, Various Corporations In St. Paul MN Area
06.1970 - 02.1973

Passed State And National Tests - Court Reporting

National Institute of Stenographic Art

High School Diploma -

Lincoln High

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Cynthia Phillips