Cynthia Pritchard
Coatesville,PA
Summary
Dynamic Organizational Leader with 40+ years of cross-sector experience driving measurable results. Expertise in Change Management, Public Speaking, Community Relations, and People Management, with a strong focus on fostering Equity, Transparency, and Trust. Committed to Philanthropy and Social Impact, leveraging Emotional Intelligence to inspire collaboration and enhance organizational success.
Overview
40
40
years of professional experience
Work History
Senior Philanthropic Trust Advisor
Wells Fargo Wealth Management
10.2022 - 12.2025
- Advised High Net Worth individuals and families on charitable objectives integrated into wealth and estate plans.
- Guided nonprofit organizations with $10M+ assets on gift planning, endowment management, and board governance.
- Delivered consulting, administrative, and investment services for structured lifetime giving programs.
- Collaborated with clients and advisors to maximize philanthropic impact and strengthen community trust.
President and CEO
Pennsylvania State System of Higher Education Foundation
08.2020 - 10.2022
- Increased fundraising revenue by directing strategy and overseeing financial operations.
- Strengthened constituent engagement as chief advocate and spokesperson for the organization.
- Developed employer-student pipeline programs managing $500K scholarships and $1M portfolios annually.
- Boosted annual budget and assets by 45% through strategic growth initiatives.
President and CEO
Philanthropy Delaware
02.2017 - 08.2020
- Achieved 52% growth in budget and assets as inaugural CEO.
- Established Philanthropy Delaware as a leading statewide grantmaker association.
- Forged strategic partnerships with funders and stakeholders to enhance collaboration.
- Directed three CARES Philanthropic Funds for effective COVID-19 resource allocation.
President and CEO
United Way of Greater Augusta
06.2009 - 02.2017
- Achieved programmatic excellence through rigorous evaluations and quality assurance processes.
- Increased revenue through expanded fundraising activities supporting regional program growth.
- Launched first regional volunteer center, enhancing engagement for nonprofits and corporations.
- Strengthened advocacy initiatives by building partnerships with funders and community leaders.
- Activated strategic partnerships to address national and state public policy issues.
Chief Operating Officer
Workforce Plus (DOL Workforce Regional Office)
05.2008 - 06.2009
- Boosted organizational growth through strategic partnerships with CEO and senior leaders.
- Enhanced workforce alignment by directing program execution and managing resources efficiently.
- Streamlined operations by monitoring KPIs and ensuring regulatory compliance with reports.
- Fostered high-performing teams, strengthening relationships with stakeholders and external entities.
Chief Operating Officer
ACS-Department of Medicaid Services Call Center
10.2007 - 05.2008
- Drove regional growth initiatives by aligning operations with organizational vision.
- Exceeded KPIs and quality metrics, ensuring high member satisfaction and service outcomes.
- Achieved 100% compliance with CMS, state, and internal regulatory policies across operations.
- Fostered a culture of collaboration through recruitment and development of cross-functional teams.
- Implemented process enhancements and technologies to streamline workflows and improve efficiency.
Director of Program and Services
National Multiple Sclerosis Society
06.2004 - 07.2007
- Achieved strategic alignment by implementing effective program delivery and public policy.
- Ensured service quality through data-driven improvements and compliance with regulations.
- Influenced policy changes by analyzing legislation and mobilizing community advocacy efforts.
- Strengthened community partnerships to enhance stakeholder engagement and accountability measures.
- Oversaw budget management and grant reporting, securing funding for program initiatives.
Education
Bachelor of Arts (B.A.) - Psychology/Business-Personnel Administration
Mansfield University of Pennsylvania
Mansfield, PASkills
- Consulting & Advisory
- Organizational Leadership & Change Management
- Public Speaking & Storytelling
- Data-Driven Decision-Making & Analytics
- Emotional Intelligence & Stakeholder Engagement
- Program & Project Management
- Strategic Planning & Systems Thinking
- Customer-Centric Service & Employee Engagement
- Partnership Development & Cross-Sector Collaboration
- Analytical thinking
- Time management
- Critical thinking
- Written communication
- Relationship building
- Strategic planning
- Problem-solving
- Training and mentoring
- Conflict resolution
- Presentations and public speaking
- Decision-making
- Data interpretation
- Client engagement
- Compliance requirements
- Career planning
- Research
- Group facilitation
- Stakeholder management
- Customer service
- Active listening
- Product knowledge
- Client relationship management
- Risk assessment
- Emotional intelligence
- Negotiation
- Performance analysis
- Persuasion techniques
- Trend analysis
- Cross-functional coordination
Affiliations
- Certified Fund-Raising Executive Institute
- Corporate Social Responsibility
Awards
- Alumni Society of Honors-Mansfield University (2022)
- People to Watch in Delaware (2020)
Publications
- Cornerstone Nonprofit Training Curriculum (Co-Author/Co-Presenter)
- Internal and External Communication for Government Agencies (Author and Presenter)
- Board of Directors Training-Industry Recognized Standards of Excellence (Author and Presenter)
- Demographics Metrics for Success
- Best Practices in Nonprofit Leadership Advocacy 101 (Author and Presenter)
- Women in Nonprofit Philadelphia- Podcast Speaker (2019)
- Keynote Speaker-Fundraising and Nonprofits (Leading the Way)
- CARES Funding Implementation (Author and Presenter)
- America Red Cross-Caregiver Series-Train the Trainer (Author and Presenter)
- Advocacy for Social Workers (Author and Presenter)
- Strategic Planning/Framework (Author and Presenter)
- Nonprofit Accounting-Difference in nonprofit accounting from regular accounting (Author and Presenter)
- Corporate Social Responsibility-How to Strategically Align (Author and Presenter)
- Public Speaking (Author and Presenter)
- Conflict Resolution (Author and Presenter)
- Interview Do's and Don'ts (Author and Presenter)
- Leveraging Government Funding (Author and Presenter)
- Guide Statewide Fundraising activities (Author and Presenter)
- Capital Campaign Plan & Strategy (Author and Presenter)
- Funding Partner Acquisition (Author and Presenter)
- Grant writing 101/201 (Presenter)
- Foundation and Corporate Funders Panel- (Author and Presenter)
- National Governors Assoc PA Workforce/Education Innovation Pilots (Author and Presenter)
- CAEL Conference- Workforce/Education Innovation Pilots (Author and Presenter)
Past Positions
- Coordinator of Contract Services-American Red Cross
- Agent-Nationwide Insurance
- Director of Admissions, Social Work and Clinical Teams-Highland Manor Nursing Home
Timeline
Senior Philanthropic Trust Advisor
Wells Fargo Wealth Management
10.2022 - 12.2025
President and CEO
Pennsylvania State System of Higher Education Foundation
08.2020 - 10.2022
President and CEO
Philanthropy Delaware
02.2017 - 08.2020
President and CEO
United Way of Greater Augusta
06.2009 - 02.2017
Chief Operating Officer
Workforce Plus (DOL Workforce Regional Office)
05.2008 - 06.2009
Chief Operating Officer
ACS-Department of Medicaid Services Call Center
10.2007 - 05.2008
Director of Program and Services
National Multiple Sclerosis Society
06.2004 - 07.2007
Bachelor of Arts (B.A.) - Psychology/Business-Personnel Administration
Mansfield University of Pennsylvania