Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Affiliations
Languages
Work Preference
Work Availability
Software
Interests
Websites
Timeline
Hi, I’m

Cynthia Pullum

Port Richey,USA
Do what makes you happy.
Cynthia Pullum
Cynthia Pullum

Summary

Recent Business associate in applied science graduated from Miller-Motte College. Excited about opportunities in the financial and marketing field and would love to connect and learn more about this opportunity. Currently looking for Remote work that will create a long-term development. Recently had a newborn, currently being Mother of three children. Looking forward to keeping work on a career that fits my schedule. In May 2024 left work to take care of my children currently working in a supply chain job, looking for a long-term job. Working better my skills with each opportunity receive. Everyone that works with that comes into my workspace. Strategizing with facing good and bad days with being patient with my customers needs and wants.

Overview

2
years of professional experience
1
Certification

Work History

Amazon
Port Richey, USA

Supply Specialist
01.2025 - Current

Job overview

  • Company Overview: Delivery services. Inspection on items. Communicating on delivery items. Staying up to date on dates.
  • Delivery services. Inspection on items. Communicating on delivery items. Staying up to date on dates.
  • Sales force and managing orders on CRM. Saved $200 orders in operating costs in the first 60 days by repairing and servicing equipment.
  • Logging in day to day to chat with my team members. Checking every 50 to 60 minutes to see if any new updates.
  • Using my knowledge to see the new orders coming into my CRM service. Completing 10 till 100 orders a week.
  • Sending orders out to the FedEx express shipping location. Making sure the package comes clean and everything is in place.
  • Take pictures of the box or envelopes the package in before shipping to FedEx express location.
  • Delivery services. Inspection on items. Communicating on delivery items. Staying up to date on dates.

LIL CEASERS
Port Richey, USA

Cook
05.2024 - 07.2024

Job overview

  • Cooking Pizza, Cashier.

H&R Block
Lakeland, USA

Customer Service Representative
01.2024 - 04.2024

Job overview

  • Setting up appointments. When clients would walk in, organizing time frames with the clients.
  • Transferring the clients to the representative, answering phones. Cleaning and organizing the office space.
  • Printing and typing experience with this job and handling cash. Keeping a date log of the clients information.
  • Handing petty cash. Logging in every day in teams and in the system to begin tasks appointments.
  • Listen to the customers; needs and wants over the phone. Targeting the right perception for customer service skills.
  • Having a respectful relationship with each customer. Open the office windows and unlocking doors.
  • Greeting customers when they show up. Showing empathy when customers walk in the building.

Godiva Chocolatier
Plant City, USA

Call Center Customer Service Representative
10.2023 - 01.2024

Job overview

  • Answering phone calls phone in my home and help Clients get to navigate through the Godiva website.
  • Helping the customer's order and how to purchase items on the website. Daily goal was to have 300 calls a week it was full time.
  • Reporting to the supervisor was important for updates and reports teams. Preformed phone calls and sitting up orders 90% of the time.
  • Meeting new people matters when reaching to connect with multiple networks and different teams.
  • Eventually building my experience to lead a diverse to myself and have own successful business.
  • Have not had a full-time job yet because of my college timeframe. Hoping to have a full time and not seasonal job like the past is what best fits.
  • If having a bad day willingly step back and observe and find the solution to fix the problem and be better the nest opportunity.
  • Striving to be the best leader in my career is a great option. Daily goal in life is to have multiple business that help people be happy and lead them a great change in their life.

Education

Miller-Motte College
Remote

2 year college from Business
08.2024

University Overview

Online college associate degree.

Skills

  • Customer service
  • Microsoft Office
  • Microsoft Excel
  • Sales
  • Microsoft Word
  • Communication skills
  • Financial Analysis
  • Market Strategy
  • Phone etiquette
  • Organizational skills
  • Data entry

Certification

  • Associate, 08/01/24, Present
  • First Aid Certification
  • ServSafe
  • Driver's License, 05/01/20, 05/31/27

Personal Information

Work Permit: Authorized to work in the US for any employer

Accomplishments

50 sales in a week

Affiliations

  • making hair oils
  • making beauty products
  • baking
  • singing
  • reading
  • writing

Languages

English
Professional

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementFlexible work hours401k matchWork from home option
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Excel

Interests

Reading

Cooking

Websites

Timeline

Supply Specialist

Amazon
01.2025 - Current

Cook

LIL CEASERS
05.2024 - 07.2024

Customer Service Representative

H&R Block
01.2024 - 04.2024

Call Center Customer Service Representative

Godiva Chocolatier
10.2023 - 01.2024

Miller-Motte College

2 year college from Business
Cynthia Pullum
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