Cynthia Rainwater
Hesperia,CA
Summary
At Crystal Clear Corp., I excelled as an Office Manager, enhancing team productivity by 40% through effective delegation and innovative organizational strategies. Skilled in account reconciliation and fostering a positive work environment, I mastered both hard and soft skills, ensuring streamlined operations and improved employee retention. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Office Manager
Crystal Clear Corp.
01.2020 - 04.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Bachelor of Science - Business Administration And Management
WGU
Online05.2019
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Billing
- Account Reconciliation
- Clerical Support
- Staff Management
- Employee Supervision
- Operations Management
Timeline
Office Manager
Crystal Clear Corp.
01.2020 - 04.2024
Bachelor of Science - Business Administration And Management
WGU
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