Cynthia Ramos
NY,NY
Overview
2
2
years of professional experience
Work History
Community Ambassador
East Harlem Community Partnership
NY, NY
02.2023 - Current
- Provide families with a variety of supportive resources, up-to-date information, and beneficial programs.
- Uplift families to increase positive outcomes.
- Engage in equity and justice with residents and families.
- Conduct outreach to local organizations and community members to increase awareness of EHCP's mission.
- Respond promptly to inquiries from members of the public via email or phone calls.
- Perform administrative tasks to maintain efficient office operations.
Compliance Assistant
Phipps Houses
NY, NY
02.2023 - 12.2024
- Managed electronic records of applicants within the database.
- Maintained accuracy in adherence to regulatory income and rent guidelines.
- Compiled new waiting lists after properties underwent remarketing.
- Addressed and routed phone inquiries for rental services.
- Organized and archived documents to streamline office recordkeeping.
Community Outreach Specialist Intern
Catholic Charities
Bronx, NY
10.2022 - 11.2022
- Performed tenant intakes utilizing Sales Force.
- Organized and preserved tenant documents, keeping records up to date.
- Coordinated community engagement initiatives.
- Developed strategies for engaging hard-to-reach populations through innovative approaches.
- Collaborated with disadvantaged individuals to find financial assistance and community programs.
Education
Bachelor of Science - Correctional Program Support Services
University of Phoenix
Phoenix, AR03.2024
Brooklyn Workforce Innovations
Brooklyn, NY11.2022
Skills
- Adaptability
- Organizational Skills
- Bilingual (English/Spanish Fluent)
- Self-Starter
- Database entry
- Proficient Task Management
Timeline
Community Ambassador
East Harlem Community Partnership
02.2023 - Current
Compliance Assistant
Phipps Houses
02.2023 - 12.2024
Community Outreach Specialist Intern
Catholic Charities
10.2022 - 11.2022
Bachelor of Science - Correctional Program Support Services
University of Phoenix
Brooklyn Workforce Innovations