Cynthia Randall
Indianapolis,IN
Summary
Dynamic team leader with a proven track record at Community Health Network, excelling in performance monitoring and conflict resolution. Skilled in operational workflows and team motivation, I fostered a collaborative environment that improved efficiency and staff development. Committed to quality improvement, I empowered team members to achieve their full potential.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Team Leader
Community Health Network
10.2018 - 11.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Assisted in recruitment to build team of top performers.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Collected, arranged, and input information into database system.
Head Custodian
MSD Of Lawrence Township
08.2006 - 11.2017
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Collaborated with administrators to address specific facility needs during events or special projects.
- Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
- Organized daily cleaning schedules for custodial team.
- Provided prompt resolution to facility-related issues reported by staff or students through effective communication and follow-up actions.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
- Moved furniture for cleaning and set up for special events.
- Safeguarded building security by performing regular checks on doors, windows, and alarms after hours or during weekends.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Completed routine floor stripping, sealing, and finishing.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Boosted team morale by providing consistent guidance, feedback, and support to custodial staff members.
- Kept building spaces premises clean inside and outside.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
Education
GED -
Southeast Community And Technical College
Cumberland, KY01-1991
Skills
- Team management
- Performance monitoring
- Conflict resolution
- Operational workflows
- Inventory management
- Time management
- Effective communication
- Problem solving
- Teamwork and collaboration
- Team motivation
- Team supervision
- People management
- Staff training
- Overseeing daily activities
- Quality improvement
- Daily workflow improvement
- Safety
- Safety processes and procedures
- Team building
- Evaluating employee work
- Team Check-ins
- Performance evaluations
- Overtime management
- Budget management
- Multitasking
- Excellent communication
Timeline
Team Leader
Community Health Network
10.2018 - 11.2022
Head Custodian
MSD Of Lawrence Township
08.2006 - 11.2017
GED -
Southeast Community And Technical College
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