Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Rayner

St. Peters, MO 63376,MO

Summary

Proven track record in enhancing customer satisfaction and sales at Walmart Market, adept at multitasking and maintaining cleanliness. Leveraged strong interpersonal skills and food preparation knowledge to increase deli sales, while ensuring service quality. Excelled in fast-paced environments, demonstrating exceptional cash handling accuracy and adherence to sanitation standards.

Overview

7
7
years of professional experience

Work History

Deli Sales Associate

Walmart Market
04.2023 - 06.2024
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Collaborated with team members to ensure smooth operations during peak hours and special events.
  • Developed lasting relationships with regular customers through personalized recommendations based on their preferences.
  • Assisted in inventory management, ordering products as needed to maintain optimal stock levels.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Increased deli sales by providing excellent customer service and product knowledge.
  • Helped achieve department goals through effective teamwork and communication with colleagues.
  • Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
  • Prepared custom sandwich orders, meeting individual preferences while adhering to quality standards.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Inside Sales Representative

Mountain Air Sales
10.2017 - 04.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.

Education

Secretarial Degree

Hickey School Pf Business
Clayton, MO
04-1978

High School Diploma -

McCluer North High School
Florissant, MO
06-1977

Skills

  • Maintaining cleanliness
  • Food preparation
  • Cash handling accuracy
  • Sanitation standards

Timeline

Deli Sales Associate

Walmart Market
04.2023 - 06.2024

Inside Sales Representative

Mountain Air Sales
10.2017 - 04.2023

Secretarial Degree

Hickey School Pf Business

High School Diploma -

McCluer North High School

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Cynthia Rayner