Cynthia Redmon
Grand Prairie,TX
Summary
To work in an organization to use the knowledge of customer service that I received to meet the deadlines.
Overview
28
28
years of professional experience
Work History
Floral Manager, Customer Service & Frontend Clerk, Front End Supervisor, Receiving
Albertsons
01.2014 - Current
- Opening and Closing
- Counting the till to make sure it is correct
- Cleaning & putting merchandize up when customers don't want them
- Lottery machine & tickets for the customer when they want to buy them
- Making money orders, cashing checks for customers & employees
- Retrieving money gram for the customers when receiving money
- Ordering cigarettes
- Answering the phones
- I also know receiving vendors, paperwork
Medical Asst
Sheppard's Gate
01.2010 - 01.2011
- Extern Site
- Taking vitals (B/P, CC, temp., pulse, FOC, respirations, etc
- )
- Drawing Blood
- Doing injections
- Front Office work
- Did call backs to make sure assure appointments or reset appointments for the day & the following day
- Filing and answering the phones
- Pulling the customers file and taking them to the back for the Doctor
Receptionist
Stanfield Reality
01.2008 - 01.2011
- Answering phones
- Setting appointments for the Realtor to show homes
- Data Entry (Microsoft, power points, excel)
- Greeting the customers, filing, opening and closing office
- Collecting the money that was needed for the customers to buy a home and title company
Store Manager
Dollar General
01.1997 - 01.2008
- Payroll (calculating hours, scheduling, making sure I met the hours and never went over hours.)
- Planograms (setting the map for the store where the merchandize does, doing the end caps, layouts of the store would change and I would have to make sure it was done)
- Checking in the truck, making sure that the merchandize went out the sales floor
- Doing the inventory for the store, watching the shrink in the store
- Opening and closing the store
- Keeping the store clean & organized, fronting all the merchandized in the whole store
- Checking in the vendors, making sure the merchandize was correct
- Conference calls about what needed to be done for the store & meeting the sales & work hours (once a week)
- Went to school for management(Certication for store manager)
- Once a week safety huddles had to be done
- Filing the receipts that had to be done with the correct invoices
- Making sure that all registers where not short and counting down the tills, making the deposits & dropping it off to the bank
Education
Diploma - Medical Assistant
Med Vance Institute
Grand Prairie, TX01.2011
Skills
- Planograms
- Office Administration
- Sales
- Medical Office Experience
- Computer Operation
- Store Management Experience
- Merchandising
- Office Management
- Management
- English
- Supervising Experience
- Computer Skills
- Bilingual
- Computer literacy
Timeline
Floral Manager, Customer Service & Frontend Clerk, Front End Supervisor, Receiving
Albertsons
01.2014 - Current
Medical Asst
Sheppard's Gate
01.2010 - 01.2011
Receptionist
Stanfield Reality
01.2008 - 01.2011
Store Manager
Dollar General
01.1997 - 01.2008
Diploma - Medical Assistant
Med Vance Institute
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