Cynthia Reed
Silverthorne,CO
Summary
Driven by a commitment to excellence, I honed my quality control and decision-making skills at Catalent Parma Solutions, ensuring regulatory compliance and enhancing patient care. My background in pharmaceutical inspection and healthcare support showcases a proven track record of improving processes and fostering safety awareness, contributing to significant advancements in operational efficiency and stakeholder satisfaction.
Overview
6
6
years of professional experience
Work History
Pharmaceutical Inspector
Catalent Pharma Solutions
03.2021 - 12.2021
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
CNA Intern
Bell Trace Health And Living Center
01.2020 - 06.2020
- Reduced response times for call lights by attentively monitoring and promptly addressing patient needs.
- Streamlined workflow for nursing staff by efficiently stocking supplies and organizing equipment within the unit.
- Improved communication between medical staff and patients by accurately documenting and reporting vital signs and other observations.
- Promoted patient satisfaction by delivering high-quality personal care, including bathing, grooming, and dressing assistance.
- Provided emotional support to patients and families during challenging health situations, fostering trust in the healthcare team''s expertise.
Front End Supervisor
Kroger Co, Inc
05.2016 - 04.2019
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
Education
Associate of Applied Science - Healthcare Specialist
Ivy Tech Community College of Indiana
Indianapolis, IN05.2020
Associates of General Studies - Healthcare Specialist
Ivy Tech Community College of Indiana
Indianapolis, IN05.2019
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- HIPAA Compliance
- Healthcare ethics
- Attention to Detail
- Dementia and Alzheimer's knowledge
- Medical terminology knowledge
- Customer Service
- Problem-solving skills
- Cash Register Operation
Timeline
Pharmaceutical Inspector
Catalent Pharma Solutions
03.2021 - 12.2021
CNA Intern
Bell Trace Health And Living Center
01.2020 - 06.2020
Front End Supervisor
Kroger Co, Inc
05.2016 - 04.2019
Associate of Applied Science - Healthcare Specialist
Ivy Tech Community College of Indiana
Associates of General Studies - Healthcare Specialist
Ivy Tech Community College of Indiana
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