Cynthia Rhodes, CPIM
Frisco
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
Perennials & Sutherland, LLC
2021.04 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Senior Demand Planner
Perennials & Sutherland, LLC
2019.07 - 2021.04
- Enhanced supply chain efficiency through effective collaboration with cross-functional teams.
- Reduced inventory costs by optimizing safety stock levels and reorder points.
- Improved customer service levels with timely and accurate demand forecasts.
- Mentored junior planners, fostering a culture of learning and development within the team.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Established efficient communication channels between supply chain partners, enhancing transparency and collaboration throughout the network.
Supply Chain Planner
Fred's Superstore
2018.11 - 2019.07
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Optimized inventory management for reduced stock shortages and improved order fulfillment rates.
- Developed accurate demand forecasts with the use of advanced analytics tools, resulting in better production planning.
- Coordinated cross-functional teams to ensure timely delivery of products and materials to customers.
- Collaborated with sales and marketing teams to align supply chain strategies with customer needs and expectations.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
Senior Inventory Analyst
Rent A Center
2012.04 - 2018.03
- Optimized inventory levels by analyzing data and implementing effective forecasting techniques.
- Reduced excess stock by identifying slow-moving items and implementing strategic markdowns.
- Enhanced supply chain efficiency through meticulous analysis of lead times, order quantities, and safety stock levels.
- Collaborated with cross-functional teams to ensure accurate demand planning and streamlined replenishment processes.
- Streamlined communication between purchasing and warehouse teams to facilitate timely receipt of goods and prevent stockouts.
Merchandise Planner
Zales Corporation-Gordons Jewelers
2010.05 - 2011.10
- Optimized inventory management for reduced stockouts and improved customer satisfaction.
- Collaborated with buyers to ensure accurate forecasting of seasonal trends and product demand.
- Analyzed historical data to identify opportunities for growth and margin improvement.
- Implemented effective markdown strategies to clear excess inventory while preserving profit margins.
- Contributed to cross-functional teams for successful product launches and promotions.
- Participated in open-to-buy meetings, presenting data-driven recommendations for assortment planning decisions.
- Demonstrated adaptability by swiftly adjusting merchandise plans in response to unforeseen changes in market conditions or consumer preferences.
Education
Master of Science - Family And Consumer Sciences
University of Memphis
Memphis, TN08.2005
Bachelor of Science - Fashion Merchandising
Texas Womens University
Denton, TX12.1986
Skills
- Process Improvement
- Performance Monitoring
- Data Analysis
- Product Management
- Operations Oversight
- Inventory Management
- Supply Chain Distribution
- Cross-Functional Communications
- Operations Management
- Unsurpassed Work Ethic
- MS Office
- Supply Chain Management
Certification
ASCM (Association of Supply Chain Management) Certification December 2023 (formerly APICS)
Certified in Planning and Inventory Management CPIM
References
References available upon request.
Timeline
Operations Manager
Perennials & Sutherland, LLC
2021.04 - Current
Senior Demand Planner
Perennials & Sutherland, LLC
2019.07 - 2021.04
Supply Chain Planner
Fred's Superstore
2018.11 - 2019.07
Senior Inventory Analyst
Rent A Center
2012.04 - 2018.03
Merchandise Planner
Zales Corporation-Gordons Jewelers
2010.05 - 2011.10
Master of Science - Family And Consumer Sciences
University of Memphis
Bachelor of Science - Fashion Merchandising
Texas Womens University
ASCM (Association of Supply Chain Management) Certification December 2023 (formerly APICS)
Certified in Planning and Inventory Management CPIM
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