Cynthia Ricks
Spring Grove,VA
Summary
Detail-oriented professional with 14.5+ years of experience as an Administrative Assistant. Proven knowledge of federal programming, reimbursements, spreadsheets, customer service, data entry, and records management.
Overview
21
21
years of professional experience
Work History
Federal Programs Administrative Assistant
Sussex County Public Schools
08.2022 - Current
- Reimburse invoices through the OMEGA system.
- Update spreadsheets from spend downs for real numbers.
- Allocate spreadsheet totals for real numbers.
- Maintain filing system for title folders and award years.
- OMEGA system proficiency.
- Accurately descript items to reimburse.
- Complete vouchers, purchase orders, and requisitions.
- Create reimbursements for OMEGA.
- Maintain and scan calls, receive deliveries from vendors.
- Greet guests for interviews and meetings.
- Establish folders to complete reimbursements.
- Calculate totals from one title to another by award year.
- Respond to approvals for management signatures.
- Monitors program budgets.
- Collect and analyze data for federal grant fundings.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Increased office participation in creating newsletter with details and other school updates.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
Paraprofessional Educator
Sussex County High School
09.2017 - 08.2022
- Worked one-on-one with students to reinforce learning of materials.
- Provided positive and nurturing support while attending to students' physical, personal and emotional needs.
- Used computers and audio-visual aids to create strong presentations and lecture materials.
- Supervised students on school grounds and on field trips.
- Developed and maintained positive relationships with students, promoting positive attitude toward learning.
- Demonstrated patience, compassion, and empathy in various situations.
- Supervised students during cooling-off time, monitoring behaviors.
- Directed students entering and exiting school buses to prevent injuries and accidents.
- Communicated student progress and concerns to teacher.
- Tutored and assisted children individually and in small groups to reinforce learning concepts and promote academic progress.
- Enforced administration policies and rules governing students.
- Presented subject matter to students under teacher guidance of teachers.
- Maintained computers in classrooms and laboratories and assisted students with hardware and software use.
Maintenance Clerk
Smithfield Packing Company
07.2007 - 01.2009
- Managed calendars and arranged appointments.
- Typed, formatted, and proofread outgoing correspondence and documents.
- Computed, record and proofread data and other information, such as records and reports.
- Maintained and updated filing, inventory, mailing and database systems, either manually and used computer.
- Compile, copy, sort and file records of office activities, business transactions and other activities.
- Communicated with customers, employees, and other individuals to answer questions, disseminated and explain information, take orders and address complaints.
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
- Utilized computer and job-related software to maintain and update filing, inventory, and database systems.
- Delivered messages and ran errands.
- Conducted inventory to order needed materials and supplies.
- Compiled employee time, production, and payroll data from time sheets.
- Scanned, faxed, and filed invoices and sales receipts.
- Attended meetings to record and transcribe minutes.
- Answered multi-line telephone system to direct calls and take messages.
Quality Assurance Clerk
Smithfield Packing Company
05.2003 - 06.2007
- Monitor production operations and equipment to ensure conformance to specifications, making necessary process and assembly adjustments.
- Discarded and rejected products, materials and equipment not meeting specifications.
- Recorded inspection and test data, such as weights, temperatures, grades and moisture content and quantities inspected and graded.
- Determine specifications, inspection and testing procedures, adjustment methods, certification processes and formulas.
- Notify supervisors and other personnel of production problems.
- Analyze test data, making computations as necessary, to determine test results.
- Calculate percentages and averages use formulas and calculators.
- Adjust, clean, and repair products and processing equipment to correct defects found during inspections.
- Administered tests to assess whether engineers and operators were qualified to use equipment.
Education
Master of Business Administration (M.B.A.) Business Administration - Candidate
Strayer University
DC, 2000109.2024
Bachelor of Arts (B.A.) Business Administration -
Strayer University
DC, 2000103.2015
Skills
- Documentation and Recordkeeping
- Multi-Line Phone Systems
- Accounting Support
- Microsoft Office Suite
- Microsoft Office
- File Organization
- Microsoft Word
- Spreadsheet tracking
- Database entry
- Administrative Procedures
- Clerical Support
References
- Stephanie Chambliss, Sussex Public Schools, (434) 246-1099, schambliss@sussex.k12.va.us, Co-worker
- Travis Councill Administration, Sussex Public School, (434) 246-1099, tcouncill@sussex.k12.va.us, Co-worker
- Karin Reavis, Administration, Sussex Public School, (434) 262-2726, Kreavis@sussex.k12.va.us, Principal
Reading, sudoku, crocheting
Reading, sudoku puzzles, and crocheting are ways for me to relax and unwind after a hard days work.
Timeline
Federal Programs Administrative Assistant
Sussex County Public Schools
08.2022 - Current
Paraprofessional Educator
Sussex County High School
09.2017 - 08.2022
Maintenance Clerk
Smithfield Packing Company
07.2007 - 01.2009
Quality Assurance Clerk
Smithfield Packing Company
05.2003 - 06.2007
Master of Business Administration (M.B.A.) Business Administration - Candidate
Strayer University
Bachelor of Arts (B.A.) Business Administration -
Strayer University
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