Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia Rivera

Arlington,TX

Summary

I am currently pursuing a Master of Social Work degree here at the University of Texas in Arlington, where I am a graduate student. I have eight years of experience in customer service, and I am looking for a job that would allow me to further develop my communication abilities. Ability to adapt, work hard, and a willingness to learn and contribute to the success of the team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Case Management Student Intern

JPS Hospital
Fort Worth, TX
08.2023 - Current
  • Complete discharge assessments for patients who are entering to the hospital.
  • provide community resources
  • Facilitate non-emergency transport for patient retuning to other levels of care
  • Screen patients for medication and bus pass vouchers

Case Manager Utilities

Arlington Urban Ministries
Arlington, TX
05.2022 - 12.2023
  • Procured resources from diverse providers to help family of Arlington , TX from becoming homeless.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded client information to maintain accounts.

Certified Pharmacy Technician

CVS Pharmacy
Arlington, TX
01.2019 - Current
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Received and verified daily incoming drug inventories

Student Assistant

PARENTS AND FAMILY CENTER
Arlington, TX
05.2021 - 08.2021
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Handled data entry tasks with high levels of speed and accuracy.

Education

Master of Arts - Social Work

The University of Texas At Arlington
Arlington, TX
05.2024

Bachelor of Arts - Social Work

The University of Texas At Arlington
Arlington, TX
05.2022

Associate of Science -

Eastfield College
Mesquite, TX
05.2019

Skills

  • Reliable and trustworthy
  • Basic Math
  • MS Office
  • Multitasking
  • Friendly, positive attitude
  • Working collaboratively
  • Data management
  • Communication

Certification

  • A licensed baccalaureate social worker
  • licensed Pharmacy Tech
  • Adult and Baby First Aid /CPR/AED
  • Completed online IPE Screening, Risk, Assessment and Safety planning for Domestic violence simulation.
  • Completed Poverty Simulation IPE

Timeline

Case Management Student Intern

JPS Hospital
08.2023 - Current

Case Manager Utilities

Arlington Urban Ministries
05.2022 - 12.2023

Student Assistant

PARENTS AND FAMILY CENTER
05.2021 - 08.2021

Certified Pharmacy Technician

CVS Pharmacy
01.2019 - Current

Master of Arts - Social Work

The University of Texas At Arlington

Bachelor of Arts - Social Work

The University of Texas At Arlington

Associate of Science -

Eastfield College

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Cynthia Rivera