Cynthia Rivera
Las Cruces,NM
Summary
Driven by a commitment to excellence, I leveraged my industrial sewing expertise at Golf Iconic to enhance product quality, alongside honing my organizational skills at previous jobs. My adeptness in quality assurance and effective communication significantly boosted team efficiency and customer satisfaction, embodying a results-driven approach to achieving and surpassing production and service goals.
Overview
11
11
years of professional experience
Work History
Sewing Machine Operator
Golf Iconic
06.2019 - Current
- Primary responsibilities include operation of an industrial sewing machine to assemble and stitch fabric components.
- Ensured the precision and quality in the production of golf head covers.
- Interpreted design specifications, selected appropriate materials, and followed established patterns.
- Attention to detail is crucial to maintain the aesthetic and functional standards of the golf head covers.
- Involved in inspection of finished products, troubleshooting machine issues, and collaboration with team members to meet production goals.
- Experience with different fabrics, knowledge of sewing techniques, and the ability to work efficiently are key attributes for success in this role.
Administrative Assistant
Eyes of the Southwest
05.2019 - 06.2019
- As an administrative assistant, responsibilities encompassed various administrative and clerical tasks to ensure smooth daily operations.
- Tasks included managing appointments, coordination schedules, and handling patient inquiries.
- Responsible for maintaining accurate patient records, verifying insurance information, and processing billing and payments.
- Additionally, assisted in managing office supplies, handling correspondence, and providing administrative support to the eye doctor and other staff.
- Strong organizational skills, attention to detail, and effective communication were essential for success in this role.
- Familiarity with medical terminology and basic knowledge of eye care procedures were beneficial.
Point of Sale Associate
Kohls Department Store
05.2017 - 11.2017
- As a Point of Sales Representative, my primary role involves facilitating customer transactions and ensuring a positive shopping experience.
- Able to operate the cash register, or POS system, to accurately process purchases, handle payments, and issue receipts.
- Customer service was crucial, as I assisted shoppers with inquiries, provide product information, and addressed any concerns.
- Had a responsibility for maintaining a tidy and organized checkout area, restocking merchandise, and collaboration with other team members to enhance overall store efficiency.
- Attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment were essential for success in this role.
Customer Care Representative
Centene
12.2013 - 01.2017
- As a Customer Care Representative for Centene/ Superior Healthplan, my role involved managing various aspects of customer interactions.
- Including, not limited to, setting appointments for policyholders and addressing billing issues with doctor offices.
- Communicated with customers to schedule appointments, ensuring timely and convenient arrangements.
- Additionally, I would liaise with healthcare providers to resolve billing discrepancies, answer inquiries, and facilitate smooth transactions.
- Strong interpersonal communication skills were crucial, as I was the bridge between policyholders and healthcare providers.
- Attention to detail, knowledge of health insurance policies and the ability to navigate billing systems contributed to the effectiveness in this role.
- Providing excellent customer service and efficiently resolving issues contributed to the overall satisfaction of policyholders and healthcare partners.
Education
Associate In Architecture - Architecture
Dona Ana Community College
Las Cruces, NMAssociate Of Liberal Arts - Liberal Arts
El Paso Community College
El Paso, TXSkills
- Workplace Safety
- Industrial Sewing
- Production speed
- Sewing machine maintenance
- Quality Assurance
- Job Planning
- Mentoring new operators
- Material Inspection
- Deadline Adherence
- Measurement accuracy
- Adaptability to materials
- Error Detection
- Supply Restocking
- Quality Control
- Time Management
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Task Prioritization
- Interpersonal Skills
- Analytical Thinking
- Self Motivation
- Goal Setting
Timeline
Sewing Machine Operator
Golf Iconic
06.2019 - Current
Administrative Assistant
Eyes of the Southwest
05.2019 - 06.2019
Point of Sale Associate
Kohls Department Store
05.2017 - 11.2017
Customer Care Representative
Centene
12.2013 - 01.2017
Associate In Architecture - Architecture
Dona Ana Community College
Associate Of Liberal Arts - Liberal Arts
El Paso Community College
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