Cynthia Rivera
Atlanta,GA
Summary
Bilingual team member with a strong background in customer service, committed to delivering exceptional support with efficiency and diligence. Demonstrates physical fitness and punctuality, ensuring readiness for all tasks. Quick learner with a proactive approach to acquiring new skills and responsibilities.
Overview
6
6
years of professional experience
Work History
Cake Decorator /New Hire Training Lead
Piece Of Cake Pastry Shop
Atlanta, GA
06.2024 - Current
- Pasted, decorated, and boxed more than 900 cakes efficiently.
- Executed the decoration of eight distinct specialty cake types daily.
- Ensured stability while stacking layers on tiered stands.
- Carefully assembled multiple tiers of cakes to enhance visual appeal.
Cabinet Maker /Head Cashier
Builders Supply Company
Atlanta, GA
01.2023 - 06.2024
- Built custom cabinets from raw materials based on customer specifications.
- Kept work area clean throughout the day while adhering to safety protocols.
- Adhered to production deadlines and reported delays to supervisors.
- Measured cabinet spaces and designed detailed layouts.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Cashier Team Lead
Exxon Mobil
Atlanta, GA
10.2021 - 01.2023
- Reported low stock levels to vendors and ordered additional supplies when necessary.
- Verified customer ages for alcohol and tobacco purchases using valid identification.
- Operated cash register for accurate and efficient transaction processing.
- Trained new employees on gas station operations, customer service standards, and safety protocols.
Cake Decorator
Piece Of Cake Pastry Shop
Atlanta, GA
09.2019 - 10.2021
- Assembled multiple tiers of cakes with precision and stability.
- Maintained sanitation by cleaning work area after each project.
- Stacked cake layers onto tiered stands while ensuring structural integrity.
Education
High School Diploma -
North Atlanta High School
Atlanta, GA05-2021
Some College (No Degree) - Certified Medical Assistant
Lincoln College of Technology
Atlanta, GASkills
- Team leadership
- Customer service
- Time management
- Bilingual proficiency
- Communication skills
- Sales transactions
Timeline
Cake Decorator /New Hire Training Lead
Piece Of Cake Pastry Shop
06.2024 - Current
Cabinet Maker /Head Cashier
Builders Supply Company
01.2023 - 06.2024
Cashier Team Lead
Exxon Mobil
10.2021 - 01.2023
Cake Decorator
Piece Of Cake Pastry Shop
09.2019 - 10.2021
High School Diploma -
North Atlanta High School
Some College (No Degree) - Certified Medical Assistant
Lincoln College of Technology
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