Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Robertson

Patrick Springs,VA

Summary

Driven by a commitment to excellence in psychiatric and general nursing, I leveraged skills in medication administration and patient health education at Piedmont Community Services to significantly enhance patient care. Known for exceptional attention to detail and a compassionate approach, I consistently improved patient outcomes and satisfaction, embodying reliability and problem-solving abilities. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

29
29
years of professional experience

Work History

Psychiatric Mental Health Nurse

Piedmont Community Services
11.2021 - Current
  • Participated in ongoing professional development opportunities such as workshops, seminars, conferences related to mental health nursing best practices.
  • Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
  • Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
  • Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.

Staff Nurse

Bassett Family Practice
05.2013 - 11.2021
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Mentored new nursing staff, supporting their professional growth and development.

Head Nurse

Piedmont Health and Wellness
09.2007 - 05.2013
  • Consistently met regulatory requirements through meticulous record-keeping and timely reporting of incidents.
  • Built rapport with patients and family members to deliver exceptional care.
  • Optimized inventory management processes to prevent stockouts while maintaining costeffectiveness.
  • Enhanced staff efficiency through effective scheduling, workload distribution, and resource allocation.
  • Increased patient satisfaction by providing compassionate care and addressing individual needs.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Urgent Care Nurse

Piedmont Primecare
02.2005 - 09.2007
  • Assessed incoming patients quickly and efficiently, determining the appropriate level of care required based on their symptoms.
  • Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.
  • Reduced wait times for patients by streamlining the check-in process and optimizing nurse scheduling.
  • Liaised with physicians on discharge plans and created outpatient instructions for patients not admitted to hospital.
  • Provided emotional support to distressed patients, helping them cope with their illnesses or injuries.
  • Enhanced patient care by implementing efficient triage processes and prioritizing urgent cases.
  • Conducted telephone triage to patient, family and significant others using nursing judgment according to protocol.

Dialysis Licensed Practical Nurse

Martinsville Dialysis
09.2003 - 03.2005
  • Improved patient outcomes by providing high-quality dialysis treatment and monitoring vital signs throughout the process.
  • Facilitated smooth transitions between shifts with clear communication regarding changes in a patient''s condition or treatment plan during handoff reports.
  • Streamlined the patient admission process by completing thorough assessments and promptly initiating treatment plans as needed.
  • Ensured compliance with federal and state regulations related to licensure, certification, and continuing education requirements for dialysis licensed practical nurses.
  • Helped prevent complications with diligent assessment of patient pre-and post-dialysis, promptly reporting any changes or concerns to the supervising nurse or physician.
  • Contributed to a safer environment for patients by adhering to strict infection control procedures during all aspects of care.

Home Health Nurse

Interim HealthCare
03.2000 - 09.2003
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
  • Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
  • Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.

Charge Nurse Skilled Unit

Blue Ridge Rehab Center Of Martinsville
05.1995 - 03.2001
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Mentored and supervised junior nurses, fostering a supportive and professional work environment.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
  • Oversaw administration of medication, ensuring adherence to strict safety protocols, thereby maintaining patient safety.

Education

Henry County Public School Memorial Hospital Schoo
Martinsville, VA

Skills

    Medication Administration

    Clinical Documentation

    Patient Health Education

    Heartsaver First Aid CPR AED

    Problem-Solving

    Medication and IV administration

    Attention to Detail

    Problem-solving abilities

    Multitasking

    Compassionate and Caring

    Reliability

    Blood Draw and Sample Collection

    Vitals monitoring

Timeline

Psychiatric Mental Health Nurse

Piedmont Community Services
11.2021 - Current

Staff Nurse

Bassett Family Practice
05.2013 - 11.2021

Head Nurse

Piedmont Health and Wellness
09.2007 - 05.2013

Urgent Care Nurse

Piedmont Primecare
02.2005 - 09.2007

Dialysis Licensed Practical Nurse

Martinsville Dialysis
09.2003 - 03.2005

Home Health Nurse

Interim HealthCare
03.2000 - 09.2003

Charge Nurse Skilled Unit

Blue Ridge Rehab Center Of Martinsville
05.1995 - 03.2001

Henry County Public School Memorial Hospital Schoo

Similar Profiles

CREATE PROFILE
Cynthia Robertson