Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Ventas
Global wolf corp
Miami, FL
03.2023 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Provided technical assistance with computer hardware and software issues when needed.
Developed spreadsheets to track project progress, budgets and other related data.
Supervised administrative staff, delegating tasks and managing workload distribution.
Prepared reports on various projects for management review.
Managed office supplies inventory and placed orders when necessary.
Negotiated contracts with vendors and service providers to optimize costs and efficiency.
Atencion al Cliente
coopelia
La Habana, Cuba
01.2019 - 08.2022
Assisted with customer requests and answered questions to improve satisfaction.
Utilized various software and tools to streamline processes and optimize performance.
Identified needs of customers promptly and efficiently.
Operated equipment and machinery according to safety guidelines.