Cynthia Rodriguez
Houston,TX
Summary
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Notary Public
Self-employeed
11.2012 - Current
- Managed client appointments effectively, resulting in timely completion of all notarial
- Established trust with clients by maintaining strict confidentiality in handling sensitive documents and information.
- Assisted clients in completing complex legal forms accurately, reducing delays and potential issues later on.
- Prepared organized and accurate records of all notarized documents, ensuring compliance with state regulations and facilitating efficient retrieval when necessary.
- Checked documents for accuracy and correct signing before notarizing.
Customer Service /Sales Representative
Select Builders
03.2023 - 01.2025
- General office duties
- Answered phone
- Scheduled pick ups
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with other departments as needed to resolve customer issues that required cross-functional support or expertise.
Customer Service / Inside Sales Representative
Steven's Auto Sales
01.2017 - 03.2023
- Insurance verification
- Payment process
- Schedule appointments
- General Office duties
- Answer multiple calls
- Title transfer
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Education
GED -
Spring Branch Community Center
Houston, TX05-1993
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Data entry
- Driven
- Documentation and reporting
- FLUENT IN Spanish
- Goals and performance
Certification
Houston Community Center, Certified Customer Service Training.
Chinese Community Service Center Job Training, Graduate of business and clerical course covering Ms Office, QuickBooks,Bookkeeping.
Northwest Education Center, Medical Assistant certification.
Timeline
Customer Service /Sales Representative
Select Builders
03.2023 - 01.2025
Customer Service / Inside Sales Representative
Steven's Auto Sales
01.2017 - 03.2023
Certified Notary Public
Self-employeed
11.2012 - Current
GED -
Spring Branch Community Center
Houston Community Center, Certified Customer Service Training.
Chinese Community Service Center Job Training, Graduate of business and clerical course covering Ms Office, QuickBooks,Bookkeeping.
Northwest Education Center, Medical Assistant certification.
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