Cynthia Rodriguez
Donna,USA
Summary
Results-driven case manager with 10 years of experience in promoting patient-centered care within healthcare settings. Expertise in discharge planning, care coordination, effectively advocating for patients' needs and securing necessary resources. Bilingual in English and Spanish, skilled in collaborating with multidisciplinary teams to enhance patient outcomes and streamline service delivery.
Compassionate Case Manager experienced in inpatient and outpatient settings. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
Rio Grande Regional Hospital
08.2018 - Current
- Responsible for promoting patient-centered care by evaluating psychosocial needs and providing community service coordination for identified patient populations
- Establishing the communication between the patient and community resources/post acute providers
- Creating and facilitating the timely implementation of discharge plans and arrangement of post-acute interventions identified in the plan of care
Case Manager
Hope Family Health Center
05.2015 - 08.2017
- Collaborated with other health team members in the referral process for uninsured patients
- Advocated for patients requiring specialty care including securing funds and/or resources needed
- Developed, coordinated and monitored care plans for assigned case load
- Evaluated the plan's effectiveness
- Established and reestablished relationships with local health providers to ensure the continuity of care for patients' care
Research Assistant
The Unversity of Texas- Rio Grande Valley
08.2017 - 05.2018
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Improved data collection methods with introduction of innovative survey techniques.
- Participated in research project: Living Apart Together under the supervision of Dr. Laryssa Mykyata, Professor of Sociology.
- Monitored and documented safety standards to verify compliance.
Education
Master's degree - Social Work
University of Texas Rio Grande Valley
Edinburg, TX05.2018
Bachelor's degree - Social Work
University of Texas-Pan American
Edinburg, TX05.2015
Skills
- Discharge planning
- Care plans
- Child Protective Services
- Safety plans
- Case Management
- Organizational skills
- Social Work
- Intake
- Behavioral health
- Bilingual
Accomplishments
Successfully completed two internships:
480 hours- Bachelor's of Science in Social Work-
500 hours- Master's of Science in Social Work
Certification
- Licensed Master Social Worker- Expiration date: November 2025
Additional Information
Certified Case Manager Certification (CCM), Expired, 05/01/29
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Rio Grande Regional Hospital
08.2018 - Current
Research Assistant
The Unversity of Texas- Rio Grande Valley
08.2017 - 05.2018
Case Manager
Hope Family Health Center
05.2015 - 08.2017
Bachelor's degree - Social Work
University of Texas-Pan American
Master's degree - Social Work
University of Texas Rio Grande Valley
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