Restaurant and Operations Manager with 4 years of experience at Raising Cane's Chicken Fingers, recognized for enhancing operational efficiency and achieving a 2% revenue increase. Expertise in data analysis and team leadership, with a strong focus on problem-solving and vendor management. Proven ability to foster collaboration and streamline processes to meet project goals effectively.
Overview
4
4
years of professional experience
Work History
Restaurant Manager/ Operations Manager
Raising Cane's Chicken Fingers
08.2022 - Current
Coordinated and communicating across diverse teams.
Managing Milestones and delivering results on time.
Analyzing metrics and translating data into decisions.
Improving those metrics by 2% every period by decreasing expenses and finding cost efficient ways to improve productivities within the team.
Solving Problem with discovery and research identifying business and customer problems with market research and competitive analysis and user feedback.
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Scheduling meetings, training, and deadlines.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Hands-on using teams and other automation tools to increase revenue by 2 percent every period.
Office Manager
MSB Accounting
Burlingame, US
05.2021 - 09.2021
Streamlined office procedures, enhancing operational efficiency and contributing to noticeable time savings for staff
Coordinated team efforts to manage scheduling and resource allocation, fostering a cohesive work environment and meeting project deadlines
Facilitated regular team meetings to address project challenges, resulting in improved communication and successful on-time project completions
Submitting weekly and bi-weekly payroll
Maintained precise records for LLC and S-corp submissions, ensuring compliance and timely processing of business licenses
Demonstrated strong interpersonal skills while liaising with stakeholders, effectively addressing concerns and building lasting professional relationships
Education
CERTIFICATE OF COMPLETION - ADMINISTRATIVE ACCOUNTANT
Stellar Career College
02.2021
Skills
Administrative Accounting
Bookkeeping
Financial Reports
Data Entry
Marketing
Team Leadership
Employee training
Vendor Management
Customer Service
Cash Management
POS Systems
Conflict Resolution
Microsoft Word
Microsoft Excel
Cost reduction
Additional Information
Collect, analyze and report on truck orders on a weekly basis., In charge of weekly audits to evaluate the current operations and support improvement every day., Monitor compliance with CA labor law., Work directly with customers and gather feedback into actionable operation improvements., Collect data and perform cost savings analysis on waste and products., Being the main access point for any Maintenance and IT support., Strong problem-solving skills and proficient in Word and Excel., Attentive with all tasks and issues., Having a strong sense of ownership when it comes to confusions and mistakes.
Timeline
Restaurant Manager/ Operations Manager
Raising Cane's Chicken Fingers
08.2022 - Current
Office Manager
MSB Accounting
05.2021 - 09.2021
CERTIFICATE OF COMPLETION - ADMINISTRATIVE ACCOUNTANT