Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cynthia Rodriguez Arbizu

Spring Valley,NY

Summary

Promoted a positive atmosphere and went above and beyond to guarantee each customer revived exceptional food service.

Innovative Restaurant Manager with more than 19 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Store Manager

Dunkin
Spring Valley, NY
01.2007 - Current
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Developed strategies to maximize sales and profitability.
  • Ensured compliance with safety regulations and company policies.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Delegated work to staff, setting priorities and goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Pca Home Care

Community Health Care Center
Spring Valley, NY
09.2013 - 07.2015
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Administered prescribed medications under direction from physician.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Transported clients to doctor appointments and social events.
  • Assisted in ambulation and exercise routines for clients.
  • Cared for disabled children or children with sick or disabled parents.
  • Administered medications as instructed by physician or nurse practitioner.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Transported individuals to medical appointments and assisted with errands.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.

Crew Member

Dunkin Donuts & Baskin Robbins
Nanuet, NY
10.2005 - 01.2007
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Assisted management with inventory control and stock ordering.
  • Brewed and served coffee and tea with preferred add-ins.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Wiped down tables and equipment, swept and refilled stock.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • CAKE DECORATER
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Education

GED -

Rockland County BOCES
West Nyack, NY

Skills

  • Payroll Management
  • Employee Training
  • POS Systems
  • Report Generation
  • Store Merchandising
  • Supply Ordering
  • Store Operations Oversight
  • Operations Management
  • Shift Scheduling
  • Inventory Oversight
  • Training and Mentoring
  • Opening and Closing Procedures
  • Employee Scheduling
  • Employee Terminations

Certification

  • serve safe
  • homecare license

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Pca Home Care

Community Health Care Center
09.2013 - 07.2015

Store Manager

Dunkin
01.2007 - Current

Crew Member

Dunkin Donuts & Baskin Robbins
10.2005 - 01.2007

GED -

Rockland County BOCES

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Cynthia Rodriguez Arbizu