Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cynthia Roman

Santa Ana,CA

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

14
14
years of professional experience

Work History

Dedicated Scheduler

Center For New Directions
01.2022 - Current
  • Generated department orders and accompanying documentation.
  • Scheduling Clients
  • Managing Therapist Schedules
  • Obtaining Auth Orders
  • Making sure clients complete paperwork in timely manner.
  • Answering phones
  • Checking emails
  • Updating data logs to track clients process
  • Send reminders to clients.
  • Updating clients charts/verifying clients information is correct and up to date.

Team Coordinator

Acacia Hospice
07.2021 - 01.2022

Answering Phones

Scheduling/Staffing Patients

IDT/Prep

Supply Ordering

DME Ordering

Updating Patient Frequencies

Obtaining Physician Signatures on Orders

Insurance Verification as needed

Updating patients charts/demographics

Intake Coordinator

Sea Crest Hospice
01.2017 - 02.2021

Making fist calls to patients or family

Setting up Hospice Appt.

Calling doctors for Hospice orders or patients info.

Insurance Verification

Help facilitate hospital discharge

Schedule ambulance pick ups

Order DME (Medical Equipment)

Entering new patients into system

Uploading patients paperwork in to system

Verifying all demographics for patients are correct/up to date.

Answering phones

Multi-Tasking

ER Registration/Admitting Clerk

Saddleback Memorial Care Hospital
06.2017 - 09.2019

Admitting

Insurance Verification

Collecting Co-Pays

Answering Phones

Updating patients information




Staffing Coordinator

Sea Crest Hospice
02.2012 - 01.2017

Answering Phones

Scheduling/Staffing Patients

IDT/Prep

Supply Ordering

DME Ordering

Updating Patient Frequencies

Obtaining Physician Signatures on Orders

Insurance Verification as needed

Updating patients charts/demographics

Medical Records

Sea Crest Home Health Services
08.2009 - 01.2012

Filing

Updating patient charts

Organizing paper work

Following up with missing paper work

Staying on top of clinicians to receive paperwork on a timely manner

Education

Medical Assistant Certificate - Medical Assisting

Everest College - Anaheim
Anaheim, CA
08.2008

High School Diploma -

Westminster High School
Westminster, CA
06.2007

Skills

  • Attention to Detail
  • Staff Coordination
  • Problem-Solving
  • Computer Skills
  • Schedule Management
  • Telephone Etiquette
  • Data Entry
  • Teamwork and Collaboration
  • Patient Registration
  • Effective Multitasking
  • Insurance Verification
  • Customer Service
  • Bilingual

Languages

Spanish
Full Professional

Timeline

Dedicated Scheduler

Center For New Directions
01.2022 - Current

Team Coordinator

Acacia Hospice
07.2021 - 01.2022

ER Registration/Admitting Clerk

Saddleback Memorial Care Hospital
06.2017 - 09.2019

Intake Coordinator

Sea Crest Hospice
01.2017 - 02.2021

Staffing Coordinator

Sea Crest Hospice
02.2012 - 01.2017

Medical Records

Sea Crest Home Health Services
08.2009 - 01.2012

Medical Assistant Certificate - Medical Assisting

Everest College - Anaheim

High School Diploma -

Westminster High School
Cynthia Roman