Cynthia Rose
Cedar Park,TX
Summary
Experienced, reliable and hardworking professional with solid background in high-volume restaurant environments. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender / Server
BlueStar Resort and Golf (Encanterra Country Club)
Queen Creek, AZ
02.2018 - 05.2024
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender / Server
Red Lobster
Gilbert, AZ
11.2016 - 02.2018
- Assessing bar customers' needs and preferences and making recommendations
- Remained calm and poised during busy periods, ensuring each guest served courteously, quickly, and efficiently.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Bartender / Server
ARRIBA MEXICAN GRILL
Gilbert, AZ
03.2013 - 11.2016
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Upsold customers from shelf to premium brands to help boost sales.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
Bartender / Cart Server
Johnson Ranch Golf Club
San Tan Valley, AZ
08.2014 - 10.2015
- Assisted in training new staff, sharing best practices for beverage service and customer interaction.
- Developed strong relationships with regular customers, enhancing their overall experience.
- Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
- Operated beverage cart around the golf course, serving customers with a friendly demeanor.
Bartender & Server/Activities Coordinator
WESMINSTER VILLAGE
Scottsdale, AZ
05.2008 - 05.2013
- Interacted with guests and staff in a cordial, efficient, and professional manner
- Collaborated with other staff members to integrate therapeutic activities into the overall care plan for participants.
- Developed policies and procedures related to activity operations.
- Implemented comprehensive activity program to correspond with needs and interests of participants.
Education
Certified Nursing Assistant -
Pima Medical School
General Education Development -
Nassau Community College
New York, NYSkills
- Engaging personality
- Outstanding customer service
- Anticipating guest needs
- Service-oriented mindset
- Health codes compliance
- Responsible Alcohol Service
Certification
- TABC
- Food Handler
References
References available upon request.
Timeline
Bartender / Server
BlueStar Resort and Golf (Encanterra Country Club)
02.2018 - 05.2024
Bartender / Server
Red Lobster
11.2016 - 02.2018
Bartender / Cart Server
Johnson Ranch Golf Club
08.2014 - 10.2015
Bartender / Server
ARRIBA MEXICAN GRILL
03.2013 - 11.2016
Bartender & Server/Activities Coordinator
WESMINSTER VILLAGE
05.2008 - 05.2013
Certified Nursing Assistant -
Pima Medical School
General Education Development -
Nassau Community College
- TABC
- Food Handler
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