Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cynthia Rose

Cedar Park,TX

Summary

Experienced, reliable and hardworking professional with solid background in high-volume restaurant environments. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bartender / Server

BlueStar Resort and Golf (Encanterra Country Club)
Queen Creek , AZ
2018.02 - 2024.05
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Trained new bartenders on drink preparation and upselling techniques.

Bartender / Server

Red Lobster
Gilbert , AZ
2016.11 - 2018.02
  • Assessing bar customers' needs and preferences and making recommendations
  • Remained calm and poised during busy periods, ensuring each guest served courteously, quickly, and efficiently.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Bartender / Server

ARRIBA MEXICAN GRILL
Gilbert , AZ
2013.03 - 2016.11
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Stayed informed about daily specials, new menu items, promotions.
  • Followed health safety guidelines when preparing and serving food products.

Bartender / Cart Server

Johnson Ranch Golf Club
San Tan Valley , AZ
2014.08 - 2015.10
  • Assisted in training new staff, sharing best practices for beverage service and customer interaction.
  • Developed strong relationships with regular customers, enhancing their overall experience.
  • Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
  • Operated beverage cart around the golf course, serving customers with a friendly demeanor.

Bartender & Server/Activities Coordinator

WESMINSTER VILLAGE
Scottsdale , AZ
2008.05 - 2013.05
  • Interacted with guests and staff in a cordial, efficient, and professional manner
  • Collaborated with other staff members to integrate therapeutic activities into the overall care plan for participants.
  • Developed policies and procedures related to activity operations.
  • Implemented comprehensive activity program to correspond with needs and interests of participants.

Education

Certified Nursing Assistant -

Pima Medical School

General Education Development -

Nassau Community College
New York, NY

Skills

  • Engaging personality
  • Outstanding customer service
  • Anticipating guest needs
  • Service-oriented mindset
  • Health codes compliance
  • Responsible Alcohol Service

Certification

  • TABC
  • Food Handler

References

References available upon request.

Timeline

Bartender / Server

BlueStar Resort and Golf (Encanterra Country Club)
2018.02 - 2024.05

Bartender / Server

Red Lobster
2016.11 - 2018.02

Bartender / Cart Server

Johnson Ranch Golf Club
2014.08 - 2015.10

Bartender / Server

ARRIBA MEXICAN GRILL
2013.03 - 2016.11

Bartender & Server/Activities Coordinator

WESMINSTER VILLAGE
2008.05 - 2013.05

Certified Nursing Assistant -

Pima Medical School

General Education Development -

Nassau Community College
  • TABC
  • Food Handler
Cynthia Rose