Summary
Overview
Work History
Education
Skills
Community Service
Interests
Timeline
Generic
Cynthia Rosemann

Cynthia Rosemann

Chugiak,USA

Summary

Professional leader with comprehensive background in regional management and leading teams to achieve organizational alignment. Strong focus on effective team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.

Overview

28
28
years of professional experience

Work History

Regional Manager Clinical Education

Providence Alaska Medical Center
02.2024 - Current
  • Coordinates team in delivery of Providence Nursing Institute Clinical Academy programs in a compassionate and ethical manner according to recognized standards and care model. Exercises independent judgment with 24-hour accountability for the clinical academy programs.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to my Clinical Academy team members.
  • Promoted a culture of continuous improvement through ongoing process reviews, caregiver engagement initiatives, and open channels of communication.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Mentored and developed high-potential caregivers for leadership roles through individualized career development plans and opportunities for growth.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Established and maintained Clinical Academy PTAP Alignment Criteria and Standards for all Providence Hospitals within Alaska.
  • Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
  • Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow team members to boost ministry morale and promote caregiver retention.
  • Leveraged data and analytics to make informed decisions and drive residency and fellowship improvements.
  • RESOURCE UTILIZATION: Explores options for expanding services and providing different services. Assists in development of annual operating budget. Develops, implements, evaluates and modifies programs and services need to meet clinical care units and staff development needs. Exercises independent judgment to implement plans for operations in areas of responsibility.
  • LEADERSHIP: Provides visionary leadership in the professional practice setting and the profession. Uses leadership principles to anticipate and influence change. Determines resources and actions needed to accomplish objectives. Set priorities and manages time effectively. Identifies potential problems/opportunities and plans contingent action. Develops new and unique ideas to improve existing systems or operations, when new organizational approaches are needed. Collaborates with the CNE, ACNE/Director, other clinical mangers, clinical supervisors, patient care staff and informal leaders in these efforts. Encourages innovative efforts in others. Seeks creative methods to resolve conflicts. Promotes multi-disciplinary care of the patient.
  • QUALITY OF PRACTICE: Systematically enhances the quality and effectiveness of nursing practice, nursing services administration and the delivery of services. Establishes clear clinical practice expectations based on professional standards for areas of responsibility. Is responsible for the annual development and implementation of unit-based QI plans, incorporating appropriate aspects of the PHSA quality strategic plan. Indicators are identified and improvement processes utilize PDCA structure.
  • COLLABORATION: Collaborates with all levels of nursing staff, providers, interdisciplinary teams, executive leaders, and other stakeholders. Assigns work and responsibly directs staff. Schedules regular meetings with direct report staff to provide supervision, assure communication and to monitor facility operations; utilizes various methods to communicate with staff. Reviews or conducts, and documents annual performance evaluations on each direct report staff. Models and mentors Providence Health and Services Standards of Service Excellence.
  • COMPLIANCE: Directs and administers assigned functions to ensure high quality, cost-effective patient services which meet or surpass accreditation standards. Maintains and guides the implementation of organization policies and procedures in compliance with state, Federal and other regulatory guidelines. Assures adequate preparation for, and participate in, regulatory compliance surveys.
  • EDUCATION/PROFESSIONAL PRACTICE EVALUATION: Maintains and uses leadership, managerial, organizational and technical knowledge of areas of responsibility. Assumes responsibility for obtaining information and expanding job knowledge and competency that reflects current practice. Role models personal development and education. Evaluates own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. Obtains managerial specialty certification as applicable and able.
  • COLLEGIALITY: Interacts with and contributes to the professional development of peers and colleagues.
  • ETHICS: Integrates ethical provisions in all areas of practice. Follow the “Ethical and Religious Directives for Catholic Health Care Services” developed by the United States Conference of Catholic Bishops.
  • RESEARCH: Integrates research findings into practice. Stays informed of current evidence-based protocols and standards for the management for patients in the area of responsibility. Assists in the development, implementation and modification of programs and services needed to meet patient care and staff development needs.
  • ADVOCACY: Advocates for the protections and rights of individuals, families, communities, populations, healthcare providers, nursing and other professions, and institutions and organizations, especially related to health and safety.
  • HUMAN RESOURCE STEWARDSHIP: Directs and administers assigned positions and functions to ensure high quality, cost-effective patient services which meet or surpass accreditation standards. Uses appropriate interpersonal skills to guide others to accomplish objectives, facilitates teamwork, participation and cooperation. Delegates work so subordinates have the necessary direction, authority and skills to complete assignments. Assures timely performance evaluations that reflect validated competence, safety, and quality standards of practice. Develops and promotes talents of the team and succession planning. Counsels staff appropriately and is competent in conflict management.
  • Implement care/services that recognize age/diversity specific needs/issues of customers served.
  • Completes initial and annual competency plan for assigned job and department.

House Supervisor, Clinical Nurse Educator and Trauma Program Manager

Providence Valdez Medical Center
08.2011 - 02.2024
  • Registered nurse for critical access hospital practicing generalized care in all the following areas: Emergency/Trauma, Surgical, Obstetrics, Medical-Surgical and Outpatient services.
  • House Supervisor: Responsible for the daily operations, shift coverage, processes, policies, and operations in both Acute Care and LTC departments.
  • Clinical Nurse Educator: Responsible for both General Clinical Education and Clinical Academy Program development and implementation, clinical competencies and skills, regulatory requirements, equipment education, simulations, and advocacy for the advancement of the Nursing Profession.
  • Trauma Program Manager: Responsible for managing the Level IV Trauma Designation Program criteria, and database tracking of trauma records for appropriate, defined trauma patients for injury research, epidemiology, and quality improvement. Assist Trauma Medical Director and Trauma Registry to provide trauma services and system elements to ensure an organized, multidisciplinary approach to quality care of the trauma patient.
  • Trauma Registry: Work closely with the Trauma Registrar to maintain components of the trauma data collection system consistent with requirements of the Alaska State healthcare system. Provide additional communication between referring hospitals, clinics, and external agencies.
  • Professional Education: Function in a teaching and resource role for hospital clinical staff and ancillary healthcare personnel involved with trauma care. Supply brochures on solving and preventing care solutions. Remain up to date with ATLS best practice protocol and advise trauma team regarding updates and advances in best impact trauma practices.
  • Clinical Activities: Promote delivery of comprehensive ER, Trauma, and Acute care through the coordination and provision of expert, direct, or indirect patient care in the clinical setting. Develop and maintain a team of organized and trained personnel to manage trauma and acute care.
  • Quality Management: Identify opportunities for improvement through concurrent and retrospective patient chart reviews. Discussions are conducted with administration and hospital clinical staff. Perform case reviews in designated multidisciplinary meetings and collaborate with clinical teams to develop action plans to improve trauma and acute care practices.
  • Liaison Work: Collaboratively with Administration, hospital clinical staff, and Valdez Fire Department Emergency Medical Services to promote the use of trauma and acute care standards within our trauma system. Attend medical staff meetings as directed by Administration and Trauma Medical Director. Collaborate with various team members and ancillary departments to develop policies, procedures, and guidelines involving the care of the trauma and acute care patient. Liaison for EMS Medical Direction and Valdez Fire Department Emergency Medical Services responsible for facilitating and coordinating EMS run reviews with quality improvement tasks, review and revision of EMS standing orders with Medical Direction, and is responsible for coordinating and providing EMS education and resources.
  • Acute Care Manager: Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
  • Streamlined communication between departments for improved patient flow and satisfaction.
  • Promoted evidence-based practices among nursing staff by staying current on industry trends and research, sharing knowledge with colleagues.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Provided emergency response during shifts and when on-call.
  • Served as a liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
  • Fostered an inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines.
  • Assisted in the recruitment process by interviewing potential candidates, contributing to a strong nursing workforce.
  • Evaluated staff performance regularly and provided constructive feedback, leading to increased competency and productivity.
  • Developed and executed training programs for new hires, ensuring they were well-prepared to meet demands of their roles.
  • Led by example, demonstrating strong work ethic and commitment to patient care, which inspired staff to perform at their best.
  • Resolved conflicts among staff members, fostering more collaborative and supportive work environment.
  • Coordinated with IT department to troubleshoot and resolve technical issues in timely manner, minimizing disruption to hospital operations.
  • Developed partnerships with local community organizations to support patient care and outreach efforts.
  • Enhanced patient care quality by supervising and coordinating nursing staff activities across multiple departments.
  • Facilitated team meetings to discuss patient care plans, resulting in more cohesive and effective care strategies.
  • Implemented new scheduling system to optimize staff allocation, ensuring all shifts were adequately covered without overworking staff.
  • Coordinated staffing needs during emergency situations, ensuring adequate resources were available for patient care.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Emergent Department RN

Mat-Su Regional Medical Center
08.2009 - 08.2011
  • Developed an orientation matrix for the purpose of training new graduate for a period of six months which can be condensed for seasoned nurses after my 6-month emergency department internship. The matrix includes a manual for precept guidance and has been implemented in both the emergency and intensive care department at MSRMC.
  • Responsible for the delivery of patient care that promotes safety and well-being of all patients, for the delivery of patient care through the nursing process of assessment, diagnosis, planning, implementation, and evaluation, and for directing and coordinating all nursing care for the patient seeking emergency care based on established clinical nursing practice standards.
  • Collaborate with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.
  • Support Mat-Su Regional Medical Center’s vision and mission.
  • Utilize knowledge of patient’s age and cultural diversity into the provision of patient care.
  • Contribute to the provision of quality nursing care through performance improvement techniques that demonstrate positive outcomes in patient care.

Emergency Medical Technician

Matanuska-Susitna Borough Emergency Services, Station 61
12.2006 - 05.2009
  • Responded to instructions for emergency medical dispatch and drove the specially equipped emergency vehicle to specified locations and hospitals.
  • Administered BLS treatment and transported sick or injured persons in the pre-hospital setting to Mat-Su Regional Medical Center ER or other assigned facility.
  • Monitored communication equipment to maintain contact with the dispatcher.
  • Determined nature and extent of illness or injury magnitude of catastrophe, established basic life support procedures to be followed or need for additional assistance, basing decisions on statements from persons involved, examination of victim or victims, and knowledge of emergency medical practice.
  • Assisted removal of victims from vehicles or other scenes of an accident or catastrophe and assisted the transfer of victims to receiving facilities.
  • Assisted in controlling crowds, protecting valuables, performing duties at the scene of an accident or catastrophe.
  • Performed head-to-toe focused assessments to obtain and record patient’s vital signs.
  • Administered prescribed treatments at the scene of an emergency, in specially equipped vehicles, performing such activities as first aid, bandaging, splinting, administration of oxygen, administration of oxygen therapy, treatment of wounds and abrasions, administration of basic life support procedures.
  • Maintained emergency vehicles, medical, and communication equipment and replenished equipment and supplies as needed.
  • Completed field care reports for patient billing trip tickets, and performed daily ambulance equipment and supply checkout form.

Nursing Student

University of Alaska Anchorage
01.2004 - 05.2009

System Operator/Administrator

Arctic Circle Enterprises, Inc.
05.1999 - 08.2004
  • Researched customer complaints and took appropriate actions.
  • Entered customer orders into AS/27 database.
  • Invoiced and consolidated customer orders and monthly statements.
  • Generated and distributed reports for order, backorder, open purchase order, general ledger transactions, invoice register transactions, accounts receivable transaction register, daily management, cap orders snapshot, individual sales reports on a daily, monthly, and annual basis.
  • Managed the payment of royalty accounts.
  • Updated and generated new customer files.
  • Back-up for the merchandise-receiving manager.

Customer Support Specialist

ITC DeltaCom Long Distance Communications
08.1998 - 12.1998
  • Screened the large volume of calls to determine appropriate assistance.
  • Initiated ticket orders per customer request.
  • Explained products, information, services, and billing procedures to customers.
  • Reported customer trouble calls to appropriate divisions.
  • Patched calls for customers unable to dial directly using ITC Delta calling cards.

Corporate/National Accounts Administrative Assistant

ITC DeltaCom Long Distance Communications
12.1997 - 08.1998
  • Updated billing spreadsheets daily.
  • Balanced customer bills upon request.
  • Filed customer records and answered telephones.

Education

MBA Heathcare Mangement - Health Care Administration

California Coast University
Santa Ana, CA
12-2023

Bachelor of Science - Nursing Science

University of Alaska Anchorage
Anchorage, Alaska
05.2009

Skills

  • Proficient in data management and presentation tools
  • Experienced with multiple EMR platforms including ProMed, CPSI, and EPIC
  • Staff training and development
  • Operational management
  • Goals and performance
  • Performance management
  • Project management
  • Sales and marketing strategies
  • Leadership skills
  • Interpersonal communication
  • Goal setting and performance metrics
  • Training and coaching
  • Team building practices
  • Strategic planning
  • Staff management
  • Personnel management

Community Service

Coordinator for the annual Valdez Community Bicycle Safety Rodeo Outreach Project, Valdez Food Bank, Valdez Animal Shelter, Valdez Advocate for Victims of Violence, Sunday School Teacher for Faith Chapel Pentecostal Church, Coordinated Hebrew bible study classes provided at Faith Chapel Pentecostal Church, Valley Performing Arts Center, Royal Ranger Coordinator for Calvary Temple Youth in Anchorage, Served 40 volunteer hours at Arab Hospital in Alabama.

Interests

  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Participating in fundraising events to support local charities, schools, or community projects
  • Enjoy hobbies that combine physical activity with outdoor exploration including hunting, fishing, camping, hiking, running, skiing, archery
  • Volunteering at local animal shelters and rescue organizations
  • I have two chocolate labs that are my outdoor recreation companions
  • Personal Development and Self-Improvement
  • I enjoy sketching, drawing, and painting which helps improve my creativity and attention to detail

Timeline

Regional Manager Clinical Education

Providence Alaska Medical Center
02.2024 - Current

House Supervisor, Clinical Nurse Educator and Trauma Program Manager

Providence Valdez Medical Center
08.2011 - 02.2024

Emergent Department RN

Mat-Su Regional Medical Center
08.2009 - 08.2011

Emergency Medical Technician

Matanuska-Susitna Borough Emergency Services, Station 61
12.2006 - 05.2009

Nursing Student

University of Alaska Anchorage
01.2004 - 05.2009

System Operator/Administrator

Arctic Circle Enterprises, Inc.
05.1999 - 08.2004

Customer Support Specialist

ITC DeltaCom Long Distance Communications
08.1998 - 12.1998

Corporate/National Accounts Administrative Assistant

ITC DeltaCom Long Distance Communications
12.1997 - 08.1998

MBA Heathcare Mangement - Health Care Administration

California Coast University

Bachelor of Science - Nursing Science

University of Alaska Anchorage

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