Summary
Overview
Work History
Education
Skills
Animal Rescue
Timeline
Generic

Cynthia Rosengarn

Jeffersonville,IN

Summary

Accomplished professional with extensive experience in animal healthcare. Skilled in disease prevention, animal restraint, and animal vaccinations. Possesses excellent communication and customer service skills.

Overview

20
20
years of professional experience

Work History

Veterinarian Technician

Animal Brokerage
11.2020 - 07.2023
  • Examined animal patients
  • Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Restrained animals to protect veterinarians from potential harm.
  • Groomed animal coats, clipped claws and polished teeth for canines and felines.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Assisted senior staff with blood analyses and physical assessments.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.

Assistant Manager

Wendys Restaurant
01.2013 - 01.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

General Manager

Arbys Resturant
02.2010 - 03.2012
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Assistant Dietary Manager

Highlands Nursing And Rehab
05.2007 - 01.2010
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Purchased food supplies for department according to budget limitations.
  • Visited with residents to inquire about satisfaction, quality and personal preferences.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Assistant Manager

Dairy Queen Grill & Chill
01.2004 - 02.2007
  • Mentored team members to enhance professional development and accountability in workplace.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Associate of Science - Veterinary Technology

Brown Mackie College - Louisville Ky
Louisville, KY

Associate of Science - Veterinary Technology

Penn Foster College
Scottsdale, AZ
12.2025

High School Diploma -

Charlestown Senior High School
Charlestown, IN
05.2007

Skills

  • Pet Care Knowledge
  • Animal Condition Evaluations
  • Subcutaneous Injections
  • Animal Birth Procedures
  • Treatment Administration
  • Disease and Chronic Condition Knowledge
  • Spay and Neuter Surgeries
  • Immunization Administration
  • Animal Restraining
  • Compassionate Care
  • Veterinary Standards and Procedures
  • Infection Control
  • Euthanasia

Animal Rescue

I have a passion for Animal Rescuing. I have worked with several Animal rescues in the past to provide an animal with a stress free transition! Handicap and senior dogs are my passion!  I also volunteer transportation for rescues when needed. 

Timeline

Veterinarian Technician

Animal Brokerage
11.2020 - 07.2023

Assistant Manager

Wendys Restaurant
01.2013 - 01.2019

General Manager

Arbys Resturant
02.2010 - 03.2012

Assistant Dietary Manager

Highlands Nursing And Rehab
05.2007 - 01.2010

Assistant Manager

Dairy Queen Grill & Chill
01.2004 - 02.2007

Associate of Science - Veterinary Technology

Brown Mackie College - Louisville Ky

Associate of Science - Veterinary Technology

Penn Foster College

High School Diploma -

Charlestown Senior High School

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Cynthia Rosengarn