Cynthia Ross
Florence,TX
Summary
Dynamic and results-driven professional with a proven track record at Entire Real Estate, adept in client relations and contract negotiation. Leveraged property valuation expertise and strong organizational skills to enhance client satisfaction and streamline transactions. Excelled in a multifaceted career, demonstrating exceptional closing support and a keen understanding of real estate law, significantly contributing to organizational success.
Overview
40
40
years of professional experience
Work History
Realtor/Real Estate Transaction Coordinator
Entire Real Estate
03.2007 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
Staff Accountant
Evco Services
06.1997 - 05.2006
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Prepared and filed tax returns to summarize transactions of calendar year and comply with laws and regulations.
- Coordinated with Human Resources department on payroll-related matters ensuring accurate compensation calculations for all employees.
Department of Pharmacy Auditor
Baylor Scott & White Hospital
05.1993 - 06.1997
- Ensured fair reimbursement rates for pharmacies by meticulously reviewing contractual terms during each audit engagement.
- Facilitated swift resolution of disputes between pharmacies, manufacturers, or insurance companies through clear communication channels established during the audit process.
- Implemented effective strategies for continuous improvement in audit processes, optimizing resources and time management.
- Contributed to the growth and success of the organization through consistent delivery of high-quality pharmacy audit services.
- Identified areas of potential risk in pharmacy operations by conducting thorough reviews of information systems and security protocols.
Escrow Disbursement Accountant
First Banker's Mortgage Corp
03.1992 - 04.1993
- Managed a high volume of escrow transactions, ensuring timely and accurate disbursements to relevant parties.
- Improved overall client satisfaction by consistently addressing concerns and resolving issues promptly within their respective accounts.
- Conducted thorough audits of all active escrow accounts, identifying potential risks and making necessary adjustments as needed.
Office Manager
Dr. Edward L. Powell DDS
12.1984 - 07.1991
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Temple High School
Temple, TXAssociate of Arts - Business Management
Temple College
Temple, TXNo Degree - Business Management
Texas State University
San Marcos, TXSkills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Database Management
- Sales negotiation
- Social Media Marketing
- Property Valuation Expertise
- Real estate law understanding
- Closing support
- Works well independently
- Strong organizational skills
- Contract Preparation
Timeline
Realtor/Real Estate Transaction Coordinator
Entire Real Estate
03.2007 - Current
Staff Accountant
Evco Services
06.1997 - 05.2006
Department of Pharmacy Auditor
Baylor Scott & White Hospital
05.1993 - 06.1997
Escrow Disbursement Accountant
First Banker's Mortgage Corp
03.1992 - 04.1993
Office Manager
Dr. Edward L. Powell DDS
12.1984 - 07.1991
High School Diploma -
Temple High School
Associate of Arts - Business Management
Temple College
No Degree - Business Management
Texas State University
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