CYNTHIA ROWLES
LOS ANGELES,CALIFORNIA
Summary
Seeking a position with the company where my skills, abilities and experience can be utilized to insure the success of the company. Initiative to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Security Gaurd
Security Industry Specialists
02.2021 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Cashier
Big Lots
06.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Mail processor
RR.DONNELLEY
12.2018 - 05.2019
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Mail sorter
GLOBAL MAIL DHL
04.2016 - 01.2018
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high level of confidentiality with mail items in line with regulations.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
Conservationist
Los Angeles Conservation Corps
07.2012 - 03.2013
- Landscaping /General Labor
- Maintained community beautification projects, Recycled community/event, Removed graffiti, Planted over 200 trees in the La County area.
- Planned and implemented conservation projects by investigating sites, providing documentation, designing detailed plans and preparing reports.
- Participated on work teams to plan, develop or implement programs or policies for improving environmental habitats, wetlands or groundwater or soil resources.
- Implemented soil or water management techniques such as nutrient management, erosion control or filter strips in accordance with conservation plans.
Cashier •Head cashier
Saffon India
06.2010 - 06.2011
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High school diploma -
Los Angeles Conservation Corps Los Angeles
Associates degree - Criminal justice/liberal studies
Los Angeles Southwest College
Los Angeles, CA06.2019
Bachelor degree - Criminal Justice
Cal State University of Dominguez Hills
1000 E Victoria St, Carson, CA 9074706.2022
Skills
- Document Preparation
- English Fluency
- Safety and Security
- File and Records Management
- Verbal and Written Communication
- Legible Report Writing
Timeline
Security Gaurd
Security Industry Specialists
02.2021 - 06.2023
Cashier
Big Lots
06.2020 - 12.2020
Mail processor
RR.DONNELLEY
12.2018 - 05.2019
Mail sorter
GLOBAL MAIL DHL
04.2016 - 01.2018
Conservationist
Los Angeles Conservation Corps
07.2012 - 03.2013
Cashier •Head cashier
Saffon India
06.2010 - 06.2011
High school diploma -
Los Angeles Conservation Corps Los Angeles
Associates degree - Criminal justice/liberal studies
Los Angeles Southwest College
Bachelor degree - Criminal Justice
Cal State University of Dominguez Hills
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