Summary
Work History
Education
Skills
Timeline
Generic
Cynthia Rozsa

Cynthia Rozsa

Hendersonville,NC

Summary

Perhaps my greatest passion in life is meeting the needs of others in a warm manner where a person leaves an interaction feeling seen. Professionally, I am especially gifted in my ability to ascertain solutions to emerging areas of concern, both within the patient population, as well as, for supportive staff, via in-person and remotely. I hold experience within a clinical setting providing direct patient care, as well as, in treatment planning, presentation, payment planning, collections, financial mapping, and business growth.

Work History

Clinical Assistant

Asheville Holistic Dentist
  • Implant tx. planning, case presentation, CBCT, designing software, 3D printing surgical guides, implt. restoration, etc.
  • Office liason for vendors.
  • Troubleshot minor IT issues within clinic's software and hardware systems.
  • Maintained extensive EHR notes/charting with high acuity to detail and accuracy for pt. safety and legal protection, in compliance with HIPAA.
  • Clinical assistant for chair-side procedures.

Clerical and Clinical Assistant

Biltmore Avenue Family Dentistry
  • Coordinated 6 calendars with 3 columns each, in addition to 5 calenders with 1 column, simultaneously (with high accuracy).
  • Communicated with patients, in-person and via telephone / email to schedule appointments, respond to inquiries, and resolve concerns, through heavy volume.
  • Organized digital files, reports, scanned documents and maintained spreadsheets with high attention to detail.
  • Collected financial information for processing payments and tracking in various software platforms.
  • Followed strict data protection and security measures to maintain confidentiality of sensitive information in correlation with HIPAA practices.
  • Defused conflict with critical thinking, emotional intelligence and tactful communication.

Clinical Assistant and Remote Data Entry Tech

The Breathe Institute
  • Assisted ENT and DDS in chairside frenectomy procedures via laser technology.
  • Completed EHR notes remotely, alongside photo documentation and tx. letters to associates.
  • Managed inventory.
  • Facilitated smooth communication between patients, physicians, and other healthcare staff.
  • Set up marketing initiatives, including networking within community to promote practice through in-house workshops and healthcare seminars.

Clinical and Clerical Assistant

Dr. McCleod - Periodontist


• Clinical assistant with immediate

implant placement procedures.


• Assisted in highly technique sensitive

surgical procedures; sinus augmentation

for future implt. placement, CTG's,

crown lengthening, etc.


• Tx. planning and case presentation with

pt. acceptance rate.


• Coordinated payment plans between pt.

and provider.

Education

SMC Prerequisites - Dental Hygiene

SMC

OCC - Psychology Major

OCC

High School Graduate - completion of dental asst. cert., x-ray lic.

Woodbridge

Skills

  • Time management - passion for efficiently
  • Multitasking capacity - honoring order of importance without neglecting seemingly menial tasks - true customer service is attentive to details
  • Effective communication - cordial in both written and oral formats
  • Reliability - consistently responsible
  • Data entry - high acuity to details & accuracy
  • Problem solving - passionate towards solution oriented presentation
  • Goal setting - growth mindset (personal and professional)
  • Appointment scheduling - mindfulness towards time = respect efficiency

Timeline

SMC Prerequisites - Dental Hygiene

SMC

OCC - Psychology Major

OCC

High School Graduate - completion of dental asst. cert., x-ray lic.

Woodbridge

Clinical Assistant

Asheville Holistic Dentist

Clerical and Clinical Assistant

Biltmore Avenue Family Dentistry

Clinical Assistant and Remote Data Entry Tech

The Breathe Institute

Clinical and Clerical Assistant

Dr. McCleod - Periodontist