Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer

Cynthia Ruiz

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Sales Executive

Hilton Grand Vacations
Remote, NV
04.2021 - Current
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Presented professional image consistent with company's brand values.
  • Completed 100+ daily cold calling and outreach to build sales pipeline.
  • Set up appointments with interested customers according to schedule availability.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Generated leads and established relationships with potential customers through outbound telephone calls.

Counter Manager

Nordstrom, Charlotte Tilbury
03.2019 - 04.2021
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and beauty special events.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Performed all stock keeping processes and assisted in replenishing all items as per company policy.
  • Developed detailed plans based on broad guidance and direction.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement

Beauty Advisor

Nordstrom, Charlotte Tilbury
08.2018 - 03.2019
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Wrapped, boxed and weighed bakery department products.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Representative

Verizon Wireless
02.2017 - 08.2018
  • Maintained clean sales floor and straightened and faced merchandise.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Balanced and organized cash register by handling cash, counting change.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Helped train new hires and coached in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Monitored daily cash discrepancies, inventory shrinkage.

Hair Representative

RoyaleUSA
05.2016 - 02.2017
  • Offered free samples, and giving product demonstrations.
  • Styled hair for customers for special events and occasions.
  • Be an outgoing, friendly personality as I represented products.
  • Help guests find their destinations and be comfortable providing directions in the mall.
  • Collaborate with other kiosk members to ensure client satisfaction and company performance goals

Restaurant Hostess

Torero's Restaurant
02.2014 - 05.2016
    • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
    • Checked in with servers to confirm preparedness before seating customers.
    • Prepared dining room for service by cleaning , organizing tables and placing table settings.
    • Answered customer questions about hours, seating, and menu information.

Education

High School Diploma -

Kent-Meridian High School
Kent, WA
06.2017

Skills

  • Microsoft Dynamics
  • Sales Presentation
  • Sales Expertise
  • Email Blasts
  • Persuasive Selling
  • Prospecting Skills
  • Goals and Performance
  • Sales and Marketing
  • Cold Calling
  • Proficient in Project Management Software

Languages

Spanish
Native or Bilingual

Timeline

Sales Executive

Hilton Grand Vacations
04.2021 - Current

Counter Manager

Nordstrom, Charlotte Tilbury
03.2019 - 04.2021

Beauty Advisor

Nordstrom, Charlotte Tilbury
08.2018 - 03.2019

Sales Representative

Verizon Wireless
02.2017 - 08.2018

Hair Representative

RoyaleUSA
05.2016 - 02.2017

Restaurant Hostess

Torero's Restaurant
02.2014 - 05.2016

High School Diploma -

Kent-Meridian High School

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Cynthia Ruiz