Dynamic Business Management Intern at AC Customs with expertise in operations management and customer relations. Successfully executed business plans, enhancing territory sales and optimizing customer experiences. Proven ability in staff training and performance evaluations, fostering a motivated team environment while maintaining safety protocols. Strong analytical skills drive impactful solutions for operational challenges.
Hi, I’m
Cynthia Russell
Madison,TN
Summary
Work History
AC Customs
Business Management Intern
Job overview
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Assisted with hiring process and training of new employees.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Northwest Shoals Community College Ollege Muscle Shoals, AL
Master Business Management from Business Management
06.1991
University Overview
Skills
- Data analytics
- Operations management
- Operational leadership
- Issue resolution
- Customer relations
- Staffing level maintenance
- Documentation and reporting
- Business generation
- Vendor engagement
- Customer service
- Customer relationship management
- Sales and marketing
- Human resources management
- Consulting
- Policy implementation
- Staff training
- Social media promotion
- Data confidentiality
- Client relationship management
- Performance evaluations
- Employee scheduling
- Safety protocols and procedures
- Recruiting and hiring
- Customer retention
- Verbal and written communication
- Business administration
- Employee management
Timeline
Business Management Intern
AC Customs
Northwest Shoals Community College Ollege
Master Business Management from Business Management
Similar Profiles
Teddy CangeTeddy Cange
Server/ Mixologist at AC Skybar - AC Marriot Downtown OrlandoServer/ Mixologist at AC Skybar - AC Marriot Downtown Orlando
Godwin JoshiGodwin Joshi
Construction Estimator/ Project Engineer at AC City Builders and Developers - AC SamrudhiConstruction Estimator/ Project Engineer at AC City Builders and Developers - AC Samrudhi
Gunick ChoGunick Cho
Section Chief at Korea Customs Service Incheon CustomsSection Chief at Korea Customs Service Incheon Customs
Jay JohnsonJay Johnson
Apprentice Union Carpenter at BrandSafwayApprentice Union Carpenter at BrandSafway
Jason StinsonJason Stinson
Fire Sprinkler Fitter at Music City Fire SprinklerFire Sprinkler Fitter at Music City Fire Sprinkler