Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Cynthia Saint Pierre

Summary

Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Government Operations Consultant II-40HRS

Department of Health
10.2022 - Current


  • Works with over 68 supervisors and managers to review, create, modify, and submit requisitions in the People First Performance and Talent Management system.
  • Assists with coordinating hiring manager adherence to rules, policies, and procedures during the hiring, interview, and onboarding processes. This includes, but is not limited to accurate application of scoring, veteran's preference, reference checks, professional license verification, background screening, and I9.
  • Serves as a resources for for managers, supervisors, and employees to ensure compliance with applicable federal and state laws such as EEOC, FLMA/FSWP, FLSA, HIPPA, ADA, and Workers comp.
  • Ensures all position descriptions are fully executed accurately, reviews, creates, and completes classification packages by following Department of Management Services policies and procedures relating to classification processes.
  • Creates tables of organization (TO) accurately, and submits requests for new position number (including OPS) to the Lead CHD HR Office
  • Creates purchase requisitions per the State of Florida guideline for the Employee Resources, ensures that all purchase orders (PO's) are created before any purchasing has been completed.

OPS Biological Scientist III-40HRS

Department of Health
12.2021 - 10.2022
  • Investigated over 1000 reported COVID-19 cases monthly by conducting telephonic interview with the individual(s) to determine the likely source of illness, close contacts, and the potential for an outbreak.
  • Implemented isolation and quarantine recommendations per the CDC protocol and coaching measures to prevent further spread to the community, and monitor symptom progression/resolution by following up with patients to ensure compliance.
  • Contributed to public health efforts by participating in ongoing professional development opportunities, staying current on evolving best practices in the field of contact tracing.
  • Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.

Health Advocate Intern-25HRS

Planned Parenthood
09.2021 - 05.2022
  • Organized workshops for promoting better health habits by designing educational materials such as flyers and brochures for public distribution.
  • Collaborated with local organizations to expand health services and resources.
  • Established partnerships with key community organizations and promoted essential services such as behavioral health, STD/STI testing and treatments.
  • Fostered a supportive network among patients facing similar health challenges, facilitating group discussions where individuals could share experiences and coping strategies.

Business Analyst-30HRS

CNAPA.LLC
06.2019 - 12.2021
  • Analyzed financial data to support cost reduction initiatives, leading to increased profitability.
  • Conducted market research to identify opportunities for growth and expansion, leading to new business initiatives.
  • Created comprehensive documentation for business processes, enhancing overall organizational efficiency and knowledge sharing.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.

Payroll Coordinator/Scheduler-40HRS

Heartland Health Center
09.2018 - 05.2019
  • Performed audits on timesheets, benefit deductions and other payroll information as needed.
  • Analyzed and reconciled discrepancies in timekeeping in Kronos payroll systems, and processed bi-weekly payrolls for over 600 employees.
  • Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
  • Participated in cross-functional projects to enhance collaboration between departments, resulting in improved communication about pay-related matters.

OPS Document Control Specialist-25HRS

Justice Administrative Commission
01.2016 - 08.2018
  • Created and managed an electronic filing system for easy access to documents, and conducted regular audits of document control procedures to guarantee adherence to established protocols.
  • Verified that all archived documents were properly labeled, indexed, and stored securely and delivered user-friendly, cost-effective document management systems meeting business and regulatory requirements.
  • Efficiently scanned over 2000 employee paper records into the company's electronic software system, Laserfiche, boosting productivity and enhancing workflows.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.

Education

Master of Science (M.S.) in Public Health -

Walden University
Minneapolis, MN
05.2021

Bachelor of Science (B.S.) in Health Informatics and Information Management -

Florida Agricultural & Mechanical University
Tallahassee, FL
08.2018

Skills

  • Operations Management
  • Financial Analysis
  • Inventory Management
  • Interpersonal Skills
  • Problem-Solving
  • Employment law compliance
  • Customer Relations
  • Analytical Skills
  • Team Leadership
  • Background Checks
  • Onboarding and Orientation
  • Microsoft Excel, Project, and Visio

Certification

  • Registered Health Information Administrator (RHIA)
  • CompTIAData+(In progress)

References

References available upon request

Languages

Haitian Creole
Native or Bilingual

Timeline

Government Operations Consultant II-40HRS

Department of Health
10.2022 - Current

OPS Biological Scientist III-40HRS

Department of Health
12.2021 - 10.2022

Health Advocate Intern-25HRS

Planned Parenthood
09.2021 - 05.2022

Business Analyst-30HRS

CNAPA.LLC
06.2019 - 12.2021

Payroll Coordinator/Scheduler-40HRS

Heartland Health Center
09.2018 - 05.2019

OPS Document Control Specialist-25HRS

Justice Administrative Commission
01.2016 - 08.2018

Master of Science (M.S.) in Public Health -

Walden University

Bachelor of Science (B.S.) in Health Informatics and Information Management -

Florida Agricultural & Mechanical University

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Cynthia Saint Pierre