Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Salas

Raleigh,NC

Summary

Talented accounting professional with a proven ability to manage financial data with accuracy and efficiency. Experienced in using software such as QuickBooks and Microsoft Excel. Possesses excellent organizational skills, attention to detail, and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Assistant Accountant

QUEENSCAPE
01.2024 - Current
  • Recording information into different programs such as QuickBooks and excel
  • Organizing and maintaining employee pay, attendance and hiring process.
  • Enforcing and creating different protocols for overall organization
  • Supporting clientele with estimates as well as overall business procedure
  • Provide accurate estimates and guidance to clients, facilitating effective communication.
  • Assist in the preparation of financial reports and assist with audits as needed.
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.

Senior Care Navigator

UNITEDHEALTH GROUP
01.2023 - 01.2024
  • Provide proactive and consultative clientele support, ensuring high retention and generating revenue.
  • Managed day to day client communications and ongoing relations as it relates to current, new and upcoming projects.
  • Mediated communication between healthcare providers and families of senior patients.
  • Managed and coordinated medical billing and coding operations for a busy healthcare facility.
  • Conducted health assessments and developed personalized care plans for elderly patients.

Account Manager

TIC
08.2022 - 12.2022
  • Provide proactive and consultative clientele support, ensuring high retention and generating revenue
  • Managed day-to-day client communications and ongoing relations as it relates to current, new and upcoming projects
  • Versed in digital marketing sales strategies to create revenue.
  • Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities.
  • Cultivated and maintained relationships with clients and partners.

Remote Customer Service Rep.

ADITI Consulting
03.2022 - 05.2022
  • Monitored and recorded customer transactions.
  • Performed administrative tasks such as processing clientele information.
  • Managed customer inquiries and complaints via phone and email for a national retailer.
  • Handled technical support inquiries and assisted with troubleshooting for a software company.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.

Military Police

United States Army
02.2020 - 05.2021
  • Enforced guidelines daily procedures to maintain order amongst a group of over (20) Soldiers
  • Assisted departments during internal and external events that may affect normal company operations
  • Handled and reported maintenance and safety requests, forwarding them to the correct departments.

Education

Bachelor - Finance

Pennsylvania State University
University Park, PA
07-2026

Skills

  • Payroll Processing
  • Purchase Order Management
  • Payment Processing
  • Attention to Detail
  • Tax Reports Preparation
  • Data inputting
  • Quickbooks
  • Digital Marketing
  • Marketing campaign development
  • Strategic Planning
  • Business Development
  • Call center experience
  • Medicare knowledge
  • Policy understanding
  • Networking and relationship building
  • Analytical Reasoning
  • Patient confidentiality
  • Accounts payable and receivable
  • Account reconciliation

Timeline

Assistant Accountant

QUEENSCAPE
01.2024 - Current

Senior Care Navigator

UNITEDHEALTH GROUP
01.2023 - 01.2024

Account Manager

TIC
08.2022 - 12.2022

Remote Customer Service Rep.

ADITI Consulting
03.2022 - 05.2022

Military Police

United States Army
02.2020 - 05.2021

Bachelor - Finance

Pennsylvania State University

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