Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Howard Salmon

Croydon,PA

Summary

Dynamic sales professional with a proven track record at Haldeman Ford Of East Windsor, excelling in customer relationship management and persuasive communication. Recognized for exceeding sales goals and fostering loyalty through exceptional service. Skilled in negotiation tactics and strategic planning, driving customer satisfaction and repeat business.

Finance professional ready to drive financial strategies and optimize performance. Expertise in budgeting, forecasting, and financial reporting. Strong focus on team collaboration and flexibility to meet changing needs. Reliable, analytical, and results-oriented with keen eye for identifying opportunities for improvement.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sales Consulant

Haldeman Ford Of East Windsor
07.2009 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.

Sales Consultant

Family Dodge
03.2008 - 07.2009
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Maximized customer retention by resolving issues quickly.
  • Negotiated prices, terms of sales and service agreements.
  • Kept detailed records of daily activities through online customer database.

Independent Sales Assoicate

Aflac
01.2007 - 03.2008
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Collaborated with team members to achieve monthly sales targets.

City Fleet Manager

Dollar Thrifty Automotive Group
06.2005 - 12.2006
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
  • Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.

Vehicle Remarketing Manager

ASG Renaissance
01.2003 - 12.2005
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

Education

Bachelor of Science - Law And Justice

Trenton State College
Trenton, NJ
06-1992

Associate of Science - Criminal Justice

Bucks County Community College
Newtown, PA
06-1990

Skills

  • Customer relationship management
  • Objection handling
  • Persuasive communication
  • Strategic planning
  • Closing techniques
  • Community networking
  • Exceeds sales goals
  • Customer service
  • Negotiation tactics
  • Relationship building

Certification

E2 Excellence and


Salesman's of the Month

Timeline

Sales Consulant

Haldeman Ford Of East Windsor
07.2009 - Current

Sales Consultant

Family Dodge
03.2008 - 07.2009

Independent Sales Assoicate

Aflac
01.2007 - 03.2008

City Fleet Manager

Dollar Thrifty Automotive Group
06.2005 - 12.2006

Vehicle Remarketing Manager

ASG Renaissance
01.2003 - 12.2005

Bachelor of Science - Law And Justice

Trenton State College

Associate of Science - Criminal Justice

Bucks County Community College

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