Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cynthia Sampson

Sparks,NV

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

41
41
years of professional experience

Work History

HR Generalist

Employers Insurance Group
Reno, NV
01.2022 - 06.2025
  • Conducted employee onboarding process, orientations, and exit interviews.
  • Maintained accurate records of personnel data in the HRIS system.
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
  • Coordinated employee recognition programs to boost morale and reward outstanding performance.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Scheduled or conducted new employee orientations.
  • Coordinated return-to-work activities for employees returning from a leave of absence.
  • Created reports to track employee leave usage and presented findings at management meetings.
  • Reviewed and processed employee leave of absence requests in accordance with applicable federal, state, and local laws.
  • Resolved any issues that arose relating to an employee's request for a Leave of Absence.
  • Maintained confidentiality regarding employee medical information while processing leave requests.
  • Updated HR databases with current information related to employees' leaves of absences.
  • Provided advice and guidance to managers on the proper administration of company policies related to leaves of absence.
  • Responded promptly to inquiries from both internal and external customers related to Leaves Of Absence matters.
  • Investigated discrepancies between reported hours taken by an employee during a leave versus actual amount used.
  • Advised employees about available resources such as short-term disability insurance or unpaid family medical leave options.
  • Assisted employees with completing required documents for leaves of absences including FMLA paperwork.
  • Prepared correspondence such as memos or letters using word processing software like Microsoft Word.
  • Assisted with special projects related to administrative tasks including data entry, research, mailings.
  • Created spreadsheets using Microsoft Excel to track financial information such as expenses and income statements.
  • Organized and maintained filing systems for documents such as invoices, contracts, and reports.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Maintained confidentiality of sensitive information and documents.

Personnel Analyst

Nevada Supreme Court
Carson City, NV
01.2002 - 12.2021
  • Provided assistance with onboarding new employees by explaining benefits packages and other company policies.
  • Created training materials for new hires on policies and procedures related to their position.
  • Assessed staffing needs based on projected workloads and organizational goals.
  • Provided advice and support to management staff on topics related to human resources including hiring practices, employee relations, performance reviews, disciplinary actions.
  • Performed background checks on potential candidates prior to extending offers of employment.
  • Maintained records of employee attendance and absences according to established guidelines.
  • Reviewed resumes received from applicants seeking employment at the organization.
  • Drafted documents such as job postings, offer letters, and contracts of employment as required by law or organizational policy.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Prepared or maintained employment records using human resources management system software.

Office Manager

Marathon Equipment Company
Yerington, NV
02.1995 - 01.2002
  • Organized company events including holiday parties, team building activities .
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Monitored inventory levels and placed orders when needed.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained filing system for records, correspondence and other documents.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Coded and entered daily invoices with in-house accounting software.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Court Clerk

County of Riverside/Riverside Municipal Court
Riverside, CA
06.1984 - 01.1995
  • Answered questions from the public regarding local laws or judicial processes.
  • Entered data into computer databases including case numbers and other pertinent information.
  • Provided customer service to court patrons in person, by telephone, or via email.
  • Ensured compliance with all applicable laws, rules, regulations, policies, and procedures related to court operations.
  • Provided support services to judges during trials or hearings.
  • Attended training sessions related to Municipal Court Clerk duties.
  • Processed payments for fines, fees, costs, and restitution.
  • Maintained dockets of pending cases and scheduled court dates as necessary.
  • Organized and maintained records of court proceedings.
  • Performed clerical tasks such as photocopying or scanning documents.
  • Reviewed court documents for accuracy and completeness prior to filing.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
  • Monitored court proceedings to maintain order and record minutes.
  • Tracked exhibits admitted during court hearings and updated documentation.
  • Maintained confidentiality of sensitive information per legal requirements.

Education

Associate of Applied Science - General Studies

Riverside Community College
Riverside, CA
06-1985

Skills

  • Customer relations
  • Confidential document control
  • Document preparation
  • Data entry
  • Microsoft Excel
  • Attention to detail
  • Spreadsheet management
  • Microsoft office
  • Travel coordination
  • Meeting planning
  • Database maintenance
  • Word processing
  • Scanning and copying
  • Multitasking and organization

Affiliations

  • Involved with church activities and functions
  • Volunteer with the local Boys & Girls Club
  • Love to paint and draw

Timeline

HR Generalist

Employers Insurance Group
01.2022 - 06.2025

Personnel Analyst

Nevada Supreme Court
01.2002 - 12.2021

Office Manager

Marathon Equipment Company
02.1995 - 01.2002

Court Clerk

County of Riverside/Riverside Municipal Court
06.1984 - 01.1995

Associate of Applied Science - General Studies

Riverside Community College

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