Cynthia Self
Cumberland Furnace,TN
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
40
40
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
NorthCrest Medical Center
Springfield , TN
06.2012 - Current
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Obtained signatures for financial documents and internal and external invoices.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated meeting and work schedules for staff teams and executives.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Coordinated multiple schedules using online calendaring system.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Took detailed notes in meetings and disseminated information afterward.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Managed the Contract System.
- Prepare new contracts for Management.
- Verify Payroll on Payroll monday to make sure that it is complete.
- Patient Advocate for patients with issues or concerns with their stay at the hospital.
- Work with CMO on gathering the Physician Survey yearly.
- Other various job duties as needed.
Payroll Assistant
NorthCrest Medical Center
Springfield , TN
03.2011 - 06.2012
- Managed payroll for temporary, hourly and salaried employees.
- Identified, researched and resolved issues with hours worked.
- Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Processed payroll for all Clinical Departments
Associate Manager Fixed Income
J.C. Bradford/ Paine Webber
Nashville, TN
09.1991 - 06.2010
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
- Managed around 16 employees with process trades until time of transition. After transition managed UBS call center where we supported Financial Advisors from 50 states on issues with trades and any system issues.
Process Associate Fixed Income
J.C.Bradfor and Company
Nashville, TN
09.1984 - 08.1991
- Process trades within the NYSE.
Education
High School Diploma -
Dickson County High School
Dickson, TN06.1984
Skills
- Customer Service-Oriented
- Travel Coordination
- Customer Service
- Payroll
- Travel Administration
- Administrative Support
- Meticulous Attention to Detail
- Executive Support
- Self-Starter
- Multi-Line Phone Proficiency
- Schedule Management
- Meeting Planning
- Strong Problem Solver
Timeline
Executive Assistant to the Chief Executive Officer
NorthCrest Medical Center
06.2012 - Current
Payroll Assistant
NorthCrest Medical Center
03.2011 - 06.2012
Associate Manager Fixed Income
J.C. Bradford/ Paine Webber
09.1991 - 06.2010
Process Associate Fixed Income
J.C.Bradfor and Company
09.1984 - 08.1991
High School Diploma -
Dickson County High School
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