Summary
Overview
Work History
Skills
Timeline
Generic

Cynthia Silva

Denver,CO

Summary

Dedicated Housekeeper with a proven track record at DaySpring Villa, enhancing guest satisfaction by significantly reducing complaints related to room cleanliness. Expert in deep cleaning and sanitation, demonstrating exceptional teamwork and a detail-oriented approach. Skilled in chemical handling and fostering positive relationships, ensuring a pristine and welcoming environment for all guests.

Overview

5
5
years of professional experience

Work History

Housekeeper

DaySpring Villa
06.2020 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Sorted, laundered and put away various laundry items.

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Health and safety compliance
  • Bed making proficiency
  • Kitchen cleaning
  • Residential cleaning
  • Dusting furniture
  • Customer service-focused
  • Excellent oral and written communication
  • Deep cleaning expertise
  • Folding clean laundry
  • Window cleaning
  • Customer-oriented
  • Sorting and washing laundry
  • Waste disposal
  • Complex Problem-solving
  • Restroom detailing
  • Chemical handling
  • Laundry management
  • Carpet cleaning
  • Hazardous chemical training
  • Supply inventory management
  • Resident support
  • Cleaning and organizing
  • Detail-oriented
  • Basic maintenance
  • Safety protocols
  • Bloodborne pathogens
  • Commercial and residential cleaning
  • Dusting
  • Kitchen sanitizing
  • Deep cleaning
  • Cleaning methods
  • Polishing surfaces
  • Cleaning light fixtures
  • Safe cleaning with chemicals
  • Hardworking
  • Focused and detail-oriented
  • Time management
  • Multitasking and prioritizing
  • Sweeping and mopping
  • Team support and collaboration

Timeline

Housekeeper

DaySpring Villa
06.2020 - Current
Cynthia Silva