Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Cynthia Silva

Oxnard,CA

Summary

Highly-organized professional talented in promoting safety, activity engagement and positive behavior. Collaborates effectively with colleagues to generate innovative ideas and resolutions to complex problems. Hardworking individual well-versed in creating and directing events. Offers many years of experience building programs, promoting engagement, and delivering quality community recreational activities.

Overview

6
6
years of professional experience

Work History

Recreation Specialist

City Of Oxnard
Oxnard, CA
09.2022 - Current
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Organized, coordinated and supervised special events and activities.
  • Scheduled staff shifts for each activity or event ensuring adequate coverage.
  • Maintained records related to program participants, staff training, budgeting.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Managed registration processes for programs including online registration systems.

Client Specialist

Ventura County
Ventura, CA
10.2023 - 05.2024
  • Promoted available products and services to customers during service, account management and order calls.
  • Participated in team meetings to understand goals and establish necessary process improvements.
  • Established and effectively maintained productive customer relationships.
  • Provided customer service to clients by responding to inquiries, resolving issues, and providing support.
  • Effectively communicated with coworkers to maintain a professional and customer-oriented atmosphere.
  • Completed day-to-day duties accurately and efficiently.
  • Welcomed visitors, answered phone calls and responded to online customer inquiries.
  • Researched and adequately resolved client questions and issues.
  • Analyzed data collected from customer surveys for insights into improving customer experience.

Recreational Aide

City Of Oxnard
Oxnard, CA
03.2019 - 08.2022
  • Organized recreational games and activities for children to participate in before and after school hours.
  • Participated in staff meetings to discuss upcoming events, changes in policy, or new ideas and initiatives related to student care.
  • Managed student discipline issues according to established procedures while promoting positive behavior choices.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Facilitated group activities to promote teamwork and social skills among children.
  • Maintained organized and clean classroom and play areas.
  • Assisted with the supervision of students in a safe and secure learning environment.
  • Observed behavioral issues to alert parents or guardians.

Education

Some College (No Degree) - Psychology

California State University, Channel Islands
Camarillo, CA

Skills

  • Program development
  • Data analysis
  • Creative problem solving
  • Data entry
  • Communication
  • Analytical skills
  • Staff management

Languages

Spanish
Professional

References

References available upon request.

Timeline

Client Specialist

Ventura County
10.2023 - 05.2024

Recreation Specialist

City Of Oxnard
09.2022 - Current

Recreational Aide

City Of Oxnard
03.2019 - 08.2022

Some College (No Degree) - Psychology

California State University, Channel Islands

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Cynthia Silva