Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Sims

Monee,IL

Summary

Reliable and dedicated candidate with solid background in office setting. Satisfies customers with exceptional service. Offering excellent communication skills and computer skills.

Overview

27
27
years of professional experience

Work History

Deli Clerk/ Cashier

Berkots Super Food
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Fulfilling customer special orders and requests.
  • Slicing deli meats.
  • Kitchen preparation.
  • Complete duties assigned from upper management.

Delivery Driver

Hohman Floral
02.2014 - 12.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Recorded and fulfilled customer flower orders.
  • Computer use for recording miles driven and deliveries.

Secretary

City Of Hammond- Building Dept./ Code Enforcement
02.1997 - 09.2001
  • Answered phone promptly and directed incoming calls to correct offices.
  • Issued building permits to local and commercial contractors.
  • Updated customer/contractor files to keep up to date with city codes.
  • Organized board and department meetings
  • Fulfilled duties assigned by building inspectors and office managers.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Tracked important information in Microsoft spreadsheets and ran reports or generated graphs using data.

Receptionist

City Of Hammond- Dept. Of Planning & Development
02.1997 - 09.2001
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility.
  • Organized, maintained and updated information in computer databases.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Scheduled office meetings and client appointments for staff teams.
  • Organized board meetings.
  • Recorded meeting minutes.
  • Organized and set up city functions and outings.

Education

High School Diploma -

Gavit Jr./Sr. High School
Hammond, IN
06.1981

Skills

  • Customer Satisfaction
  • Customer Interaction
  • Critical Thinking
  • Communication Skill (Written & Oral)
  • Quality Management
  • Office Equipment
  • Team Meetings
  • Team Management
  • Time Management Skills
  • Mail Processing
  • Data Entry
  • Multitasking
  • Adaptability
  • Computer Proficient

Timeline

Deli Clerk/ Cashier

Berkots Super Food
09.2022 - Current

Delivery Driver

Hohman Floral
02.2014 - 12.2021

Secretary

City Of Hammond- Building Dept./ Code Enforcement
02.1997 - 09.2001

Receptionist

City Of Hammond- Dept. Of Planning & Development
02.1997 - 09.2001

High School Diploma -

Gavit Jr./Sr. High School

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Cynthia Sims