Cynthia Sito
Montpelier,OH
Overview
21
21
years of professional experience
Work History
Team Lead
Walmart
04.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Dispatcher
Swift Transportation
09.2022 - 02.2024
- Directed dispatching, routing, and tracking of 25 fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
Dispatcher
Becker & Scrivens
09.2016 - 08.2022
- Directed dispatching, routing, and tracking of 12 fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Dispatcher
Pahl Redi Mix
06.2014 - 09.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
MA/phlebomist
Select Health
09.2009 - 03.2014
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
AVP of Business Development
Monarch Community Bank
01.2004 - 09.2008
- Managed projects efficiently, ensuring timely delivery and high-quality results.
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
- Developed and maintained strong relationships with clients, resulting in increased business opportunities.
- Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
Timeline
Team Lead
Walmart
04.2024 - Current
Dispatcher
Swift Transportation
09.2022 - 02.2024
Dispatcher
Becker & Scrivens
09.2016 - 08.2022
Dispatcher
Pahl Redi Mix
06.2014 - 09.2016
MA/phlebomist
Select Health
09.2009 - 03.2014
AVP of Business Development
Monarch Community Bank
01.2004 - 09.2008