Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Sizemore

Brookville,OH

Summary

Dynamic and detail-oriented Registered Medical Assistant with extensive experience at Kettering Medical Center. Proven ability in patient education and records management, enhancing care quality and efficiency. Skilled in HIPAA compliance and EMR updating, fostering strong patient-provider relationships through compassionate communication. Committed to improving patient outcomes and supporting healthcare teams effectively.

Experienced healthcare professional ready to contribute to efficient patient care and administrative excellence. Skilled in medical terminology, patient coordination, and electronic health records management. Strong focus on team collaboration and adaptability, ensuring reliable support in dynamic environments. Known for effective communication, organizational skills, and results-driven approach.

Overview

31
31
years of professional experience

Work History

Health Unit Coordinator /Registered Medical Assistant

Kettering Medical Center
01.2015 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Assisted with processing patient admissions, transfers and discharges.
  • Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.

Registered Medical Assistant

Dr. Evelyn Mote M.D.
06.2014 - 05.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Prepared and administered medications to alleviate patient symptoms.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.

Registered Medical Assistant

Miami Valley Cardiologist
04.2009 - 01.2012
  • Collaborated with the healthcare team to create personalized care plans for patients.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Registered Medical Assistant

Dr. Blesser
07.2008 - 03.2009
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.

Phlebotomy Technician

CompuNet Clinical Laboratories
01.1995 - 06.1997
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Packaged and shipped specimens to central lab daily.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Education

Associate of Applied Science - Medical Assisting

Rets Tech
Centerville, OH
03-2000

Skills

  • Critical thinking
  • Records management
  • Professionalism and ethics
  • Patient registration
  • Patient education
  • Training and mentoring
  • Paperwork processing
  • EMR updating
  • HIPAA compliance
  • Chart assembly
  • CPR / AED
  • HIPAA guidelines
  • Epic systems

Timeline

Health Unit Coordinator /Registered Medical Assistant

Kettering Medical Center
01.2015 - Current

Registered Medical Assistant

Dr. Evelyn Mote M.D.
06.2014 - 05.2015

Registered Medical Assistant

Miami Valley Cardiologist
04.2009 - 01.2012

Registered Medical Assistant

Dr. Blesser
07.2008 - 03.2009

Phlebotomy Technician

CompuNet Clinical Laboratories
01.1995 - 06.1997

Associate of Applied Science - Medical Assisting

Rets Tech

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