Cynthia Skiff
Director of Operations
Fort Collins,CO
Summary
Effective and proven Director of Operations with strong business and finance background. Dedicated to using strong analytical and communication skills to promote growth and well being for Northern Colorado's health care industry.
Overview
6
6
years of professional experience
Work History
Director of Operations
Associates In Family Medicine
Fort Collins, CO
12.2018 - Current
- Passionately dedicated to sustainability of independent primary care in Colorado.
- Responsible for overall operations of nine family practice locations and three urgent care clinics.
- Provide leadership and support for operations managers, contact center management, information technology department, health information management. Responsible for team of 90 operational staff and managers.
- Serve as operational lead for AFM COVID Coalition; developing and implementing business and operational responses to COVID 19 pandemic.
- Provide project management and leadership as AFM's COVID 19 Vaccine Coordinator.
- Oversee facility maintenance, repairs, improvements at all locations.
- Create new operational infrastructure to support AFM's overall strategy, mission, vision. Developed new tools for position control, clinic capacity assessment, COVID vaccination program tracking, reconciliation.
- Assess existing EMR process for patient scheduling; implement and lead project to redesign patient scheduling.
- Provided project management for construction and opening of AFM family practice and urgent care location in Windsor. Provide ongoing leadership to assess and select new clinic locations and support strategic growth.
Office Manager
Associates In Family Medicine P.C.
Fort Collins, Colorado
2017 - 12.2018
- Successfully opened and managed Associates in Family Medicine's clinic located in Colorado State University Health Network building.
- Collaborated with Colorado State University, UCHealth, and Columbine Health Systems to create unique clinic model providing AFM's exceptional primary care, urgent care with access to occupational health, radiology, physical therapy, and infusion therapy.
- Provided leadership and support for team created work flows to accommodate complexity, rapid growth. Practice growth exceeded clinic capacity within first year of operations.
- Maintained clinic budget, selected and managed patient support staff, created staff schedules, managed office set-up, operation, maintenance.
- Provided problem-solving skills for dynamic, fast-paced, rapidly changing clinic.
- Developed culture of exceptional, compassionate patient care and service.
- Provided support and service to clinic providers and staff.
- Created and maintained positive relationships with co-located business partners.
Finance Associate
Associates In Family Medicine P.C.
Fort Collins, Colorado
2014 - 2017
- Maintained accounting operations and financial data reconciliation.
- Provided financial reporting and data analytics.
- Assisted with budget preparation and reporting.
- Designed and implemented physician productivity dashboards.
- Prepared reporting and data for Shareholder quarterly and annual compensation divide.
- Provided data, documentation for tax preparation and audits.
Accounting Specialist
Sunrise Ranch
Loveland, Colorado
2010 - 2014
- Accounts receivable, accounts payable, payroll, account reconciliation, general ledger accounting.
Owner
Dancing Aspen, Inc.
Estes Park, CO
1999 - 2009
- Started successful accounting, bookkeeping corporation delivering accounting, payroll and finance services for wide variety of small businesses and individuals.
Independent Environmental Consultant
Ensight Technical Services, Inc.
Estes Park, Colorado
1996 - 1999
- Arranged and organized international business meetings designed to provide US environmental business products and services to businesses overseas.
- Organized delegations to the United States from fifteen Asian countries to conduct one on one meetings.
Project Manager/Environmental Consultant
SM Stoller Corporation
Boulder, Colorado
1993 - 1996
- Provided environmental consulting and compliance project management for governmental and fortune 500 clients.
- Served as technical consultant for hazardous chemical storage and emissions projects to ensure regulatory compliance.
Environmental Scientist
Galson Remediation Corporation
Syracuse, New York
1990 - 1993
- Joined start up environmental technology company as one of first ten employees. Became key member of team that scaled new soil decontamination technology from lab to pilot to full scale production.
- Directed the construction, operation, testing of the soils decontamination pilot plant.
- Implemented safety procedures and protocols for hazardous waste and hazardous materials handling.
- Operated full scale soil decontamination plant for Industrial Transformer "Superfund" site in Houston, Texas.
Education
Bachelor of Arts - Neurosciences
UNIVERSITY OF IOWA
Iowa City, IASkills
- Multidisciplinary team leadership
- Collaboration and relationship building
- Project management
- Data driven decision making
- Facilities management
- Budget development
- Strategic business growth
Skills
- Multidisciplinary team leadership
- Collaboration and relationship building
- Project management
- Data driven decision making
- Facilities management
- Budget development
- Strategic business growth
Technical Skills
- Advanced Microsoft Excel
- EPIC Electronic Medical Record
- MS Office
- When to Work
- Paylocity
- Technical writing
- Productivity dashboards
- Various accounting software
Certification
Certified Horse Trainer
Business Skills
- Open-hearted leadership, genuine joy in developing excellent managers and staff
- Data analytics
- Accounting and finance
- Strategic goal setting
- Budget preparation and management
- Obsession with continuous improvement
- Curiosity, learning, personal growth
Timeline
Director of Operations
Associates In Family Medicine
12.2018 - Current
Office Manager
Associates In Family Medicine P.C.
2017 - 12.2018
Finance Associate
Associates In Family Medicine P.C.
2014 - 2017
Accounting Specialist
Sunrise Ranch
2010 - 2014
Owner
Dancing Aspen, Inc.
1999 - 2009
Independent Environmental Consultant
Ensight Technical Services, Inc.
1996 - 1999
Project Manager/Environmental Consultant
SM Stoller Corporation
1993 - 1996
Environmental Scientist
Galson Remediation Corporation
1990 - 1993
Bachelor of Arts - Neurosciences
UNIVERSITY OF IOWA
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